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Leading Lean Software Development
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New or Used: $73.85
New or Used: $73.85

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Table of Contents

Foreword xi
Introduction: Framing xiii
Acknowledgments xxi

Chapter 1: Systems Thinking 1
A Different Way to Run an Airline 2
Frame 1: Customer Focus 6
Frame 2: System Capability 13
Frame 3: End-to-End Flow 19
Frame 4: Policy-Driven Waste 24
Portrait: Product Champion, Take 1 36
Your Shot 42

Chapter 2: Technical Excellence 45
Facts, Fads, and Fallacies 46
Frame 5: Essential Complexity 63
Frame 6: Quality by Construction 70
Frame 7: Evolutionary Development 83
Frame 8: Deep Expertise 89
Portrait: Competency Leader 95
Your Shot 97

Chapter 3: Reliable Delivery 101
Race to the Sky 102
Frame 9: Proven Experience 108
Frame 10: Level Workflow 114
Frame 11: Pull Scheduling 129
Frame 12: Adaptive Control 143
Portrait: Product Champion, Take 2 147
Your Shot 150

Chapter 4: Relentless Improvement 153
Sick Hospitals 154
Frame 13: Visualize Perfection 159
Frame 14: Establish a Baseline 163
Frame 15: Expose Problems 169
Frame 16: Learn to Improve 173
Portrait: Manager as Mentor 183
Your Shot 185

Chapter 5: Great People 187
Cultural Assumptions 188
Frame 17: Knowledge Workers 196
Frame 18: The Norm of Reciprocity 200
Frame 19: Mutual Respect 203
Frame 20: Pride of Workmanship 209
Portrait: Front-Line Leaders 212
Your Shot 216

Chapter 6: Aligned Leaders 219
Agile@IBM 220
Frame 21: From Theory to Practice 228
Frame 22: Governance 230
Frame 23: Alignment 236
Frame 24: Sustainability 242
Portrait: Leaders at All Levels 244

Bibliography 247
Index 257


About the Author

Mary Poppendieck has led teams implementing various solutions ranging from enterprise supply chain management to digital media. Mary is the president of Poppendieck LLC, which specializes in bringing lean techniques to software development.

Tom Poppendieck,
an enterprise analyst, architect, and agile process mentor, currently assists organizations in applying lean principles and tools to software development processes. The Poppendiecks are authors of Lean Software Development, winner of the 2004 Jolt Software Development Productivity Award, and Implementing Lean Software Development (both from Addison-Wesley).

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