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Lessons from the Mouse
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About the Author

Dennis Snow spent 20 years working for the mouse at Walt Disney World, starting his Disney career at the 20,000 Leagues Under the Sea Attraction. He later managed various operating areas within the theme park and also spent many years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. Now a full-time speaker and consultant, Dennis is dedicated to helping organizations achieve their goals in customer service and leadership.

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