John R. “Jack” Schafer, PhD, is a psychologist, professor,
intelligence consultant, and former FBI Special Agent. Dr. Schafer
spent fifteen years conducting counter-intelligence and
counterterrorism investigations, and seven years as a behavioral
analyst for the FBI’s National Security Division’s Behavioral
Analysis Program. He developed spy recruitment techniques,
interviewed terrorists, and trained agents in the art of
interrogation and persuasion. Dr. Schafer contributes online pieces
for Psychology Today Magazine, has authored/coauthored six books,
and has published numerous articles in professional and popular
journals. He is a professor with the School of Law Enforcement and
Criminal Justice at Western Illinois University.
Marvin Karlins received his PhD in psychology from Princeton
University and is currently Professor of Management at the
University of South Florida’s College of Business Administration.
Dr. Karlins consults internationally on issues of interpersonal
effectiveness and has also authored twenty-four books, including
two national bestsellers, What Every Body Is Saying and It’s a
Jungle in There. He resides in Riverview, Florida, with his wife,
Edyth, and daughter, Amber.
“Whether you wish to be better at sales, reading a room, or
recruiting Soviet spies, Jack outlines the skills necessary to make
you a better communicator at all levels. As a professional, I
learned something new on almost every page that will help to
influence others. You will find hundreds of tips and insights in
this book that will be immensely useful in any business or social
setting.”
*Dr. Jim Reilly, former astronaut, Mach25Management*
"This practical and insightful guide to influencing people, based
on behavioral analysis and hard-won experience at the FBI, is
filled with dozens of useful tips and techniques that can be
applied immediately. I enjoyed it and learned a lot!"
*William Ury, coauthor of Getting to Yes and author of The Power of
a Positive No*
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