How does Fishpond Work?

Turn your Clutter Into Cash with SmartSell.TM Book a Courier Pickup Today!

Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success. Listen Up or Lose Out pulls this underused tool out from the shadows and highlights its role in effective communications. Step by step, the book breaks down listening into a set of learnable skills, explaining how to: Avoid the urge to criticize, question, or advise - Focus on the speaker's point of view - Ask the right questions, in the right order - Restate the speaker's key points and keep the conversation moving - Read people's feelings and reflect them back - Find solutions together Skilled listeners experience fewer conflicts, make better decisions, and discover opportunities that others might miss. No amount of talking beats great listening!
Product Details

About the Author

ROBERT BOLTON, PH.D., and DOROTHY GROVER BOLTON, ED.M., are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies. Together, they are the authors of People Styles at Work...and Beyond.

Look for similar items by category
Home » Books » Business » Training » Skills
People also searched for
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling Listen Up Or Lose Out on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Item ships from and is sold by Fishpond.com, Inc.
Back to top