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Listen to Me


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Table of Contents

Acknowledgements. This Book is not... This Book is for... Foreword by Harry Marsh. Introduction: Kathy. Part One: Learn About Me. 1. Diagnosis and First Contact with Hospitals. Part Two: We Need to Communicate. 2. We Need to Communicate. 3. Writing to People. 4. Telephoning. 5. Talking to People. Part Three: Tell Them About Me. 6. The Care Book. 7. Diaries. 8. Information Sheets. 9. Medication. Part Four: 10. In Nursery, School or Centre. 11. Respite and Residential Services. 12. Independent Living Arrangements. 13. Wheelchairs. 14. Mobility, Equipment and Adaptations. 15. Benefits. Part Five: Doctors and Hospitals. 16. Your G.P. 17. In Casualty. 18. In Hospital. 19. Things Can Only Get Better... Part Six: 20. Leisure Activities. 21. Families and Friends. 22. The Future - Wills, Trusts and Guardians. Part Seven: Conclusion. 23. Who Cares for the Carers?

About the Author

Pat Fitton's experience of profound and multiple disabilities comes from caring for her daughter Kathy, who died in 1991 at the age of twenty-seven. She has worked in several parents' groups to improve services and has campaigned to increase parental participation in planning procedures in social services and health. She has taught in inner London secondary schools since 1964 and has been involved with the integration into mainstream of children with a range of disabilities.


This book would be of great value to all who have contact with a person with profound and multiple learning disabilities. Apart from the insight into the needs from the person's and carers' point of view, it provides a wealth of information including useful addresses and further references that may be of value. -- Physiotherapy
To those parents who see no end to their toil, anxieties and battles it will provide much comfort and information. The author begs from all of us who are involved with severe disability to `see the person first, rather than the disability' and to ask of parents: "what does your child enjoy doing" rather than concentrating on his or her medical problems. It gave me much food for thought. -- Newsletter of the National Association of Paediatric Occupational Therapists
Many mothers have wondered if there was a book that could serve as a blueprint in their battle to do their best for their son/daughter - something which would outline what services are available and what support groups are out there for them and their child. Pat Fitton's book... takes on this task very well, using the story of her own battle to support her daughter Kathy, who had severe and multiple disabilities. Ms Fitton does this with a refreshing lack of mawkishness - a trap not always avoided by other authors. This book seeks to advise parents on strategies for clear communications; as such it should be of benefit to all parties. Ms Fitton does not stray from her goal - to encourage us to 'listen' to the severely, multiply disabled non-verbal person. -- Frontline
The book is, I believe, modern in concept and in its argument. Pat Fitton gives us a thoughtful and clear account of what is demanded of the parent and carer, and also of what they might reasonably expect our education, welfare benefits, health, leisure and social services to provide when someone has a disability... very moving and very informative at the same time: it is difficult to recall many books which have such a powerful effect... An important source of support mentioned by many parents is the information, advice and empathy received from other parents and carers. Listen to Me is a major contribution to that tradition of mutual support and understanding. -- From the Foreword by Harry Marsh, Director, Contact a Family

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