Table of Contents

1. Introduction: Perspectives on Listening in the 21st Century (Andrew D. Wolvin, University of Maryland).

Part I: Theoretical Overview of Listening.

2. Listening Engagement: Intersecting Theoretical Perspectives (Andrew D. Wolvin, University of Maryland).

Part II: Listening Research Methods.

3. Qualitative Research: Critical for Understanding Listening (Michael W. Purdy, Governors State University).

4. Quantitative Research in Listening: Explication and Overview ( Graham D. Bodie, Louisiana State University and Margaret Fitch-Hauser, Auburn University).

Part III: Listening As a Cognitive and Relational Activity.

5. What Is Going On in the Mind of the Listener?  The Cognitive Psychology of Listening (Margarete Imhof, Johann Wolfgang Goethe-Universität Frankfurt).

6. Listening: A Dialogic Perspective (James J. Floyd, University of Central Missouri).

7. The Skills of Listening-Centered Communication (Judi Brownell, Cornell University).

8. Listening in a Second Language (John Flowerdew and Lindsay Miller, both Hong Kong University).

Part IV: Listening in Contexts.

9. Listening Practices: Are We Getting Any Better? (Sheila C. Bentley, Bentley Consulting).

10. Listening Pedagogy: Where Do We Go From Here? (Laura A. Janusik, Rockhurst University).

11. Perspectives on Intercultural Listening (Melissa L. Beall, University of Northern Iowa).

12. Listening in Spirituality and Religion (Diana Corley Schnapp, former Executive Director of the International Listening Association).

13. The Integrative Listening Model (Kathleen Thompson, Pamela Leintz, Barbara Nevers, and Susan Witkowski, all Alverno College).

About the Author

Andrew D. Wolvin is Professor in the Department of Communication at the University of Maryland, USA. He has published extensively in the International Journal of Listening, and he is the author of several books, including Perspectives on Listening (with Carolyn Coakley, 1993), Listening (with Carolyn Coakley, 1996), Listening in the Quality Organization (1999), Handbook of Public Communication (with Roy Berko and Darlyn Wolvin, 2005), Communicating: A Social, Career and Cultural Focus (with Roy Berko and Darlyn Wolvin, 2010), and What Every Student Should Know About Listening (with Judi Brownell, 2010).

Reviews

"The book describes and grounds the listening research process and findings in broad brush strokes that all can follow. It?s the most comprehensive view of the listening field since Duker." Charles Roberts, East Tennessee State University "Wolvin?s new text is long overdue. It provides an excellent introduction to listening theory and research ? past and present ? qualitative and quantitative. For those new to this area, this text is a must read." Debra Worthington, Auburn University