The world, it seems, is becoming ever more complex. While some view this as a problem, Don Norman sees it as an opportunity. In Living with Complexity, he brilliantly shows how, in a partnership between users and designers, we can tame the ravages of complex technology and complex situations to create experiences that work. -- Tim Brown, CEO and president, IDEO
Business Week has named Don Norman one of the world's most influential designers. He has been both a professor and an executive: he was Vice President of Advanced Technology at Apple; his company, the Nielsen Norman Group, helps companies produce human-centered products and services; and he has been on the faculty at Harvard, the University of California, San Diego, Northwestern University, and KAIST, in South Korea. He is the author of many books, including The Design of Everyday Things, The Invisible Computer (MIT Press), Emotional Design, and The Design of Future Things.
As the world grows beyond the understanding of any one Renaissance man or woman, Donald Norman's missive is well timed. Every product designer is an interaction designer whether they want to be or not.-- Robert Blinn * Core77 *
... you will like Norman's calm voice, keen observations and sage counsel about what could be done. Read his book.-- Geoffrey K. Pullum * Times Higher Education *