Part I. Challenges for Global Managers: 1. The new global realities; 2. The new global managers; Part II. Developing Global Understanding: 3. The cultural environment; 4. The organizational environment; 5. The situational environment; Part III. Developing Global Management Skills: 6. Communicating across cultures; 7. Negotiating global agreements; 8. Leading global organizations; 9. Managing a global workforce; 10. Working with global teams; 11. Living and working globally; 12. Epilogue: the journey continues.
Richard M. Steers is Professor Emeritus of Organization and Management in the Lundquist College of Business, University of Oregon. Luciara Nardon is Assistant Professor of International Business at the Sprott School of Business, Carleton University, Ottawa. Carlos J. Sanchez-Runde is Professor and Director in the Department of Managing People in Organizations at IESE Business School, Barcelona.
'This is an exceptional textbook. The authors artfully translate academic theory and empirical research findings to practical applications in a manner that makes for compelling reading. This book is a wonderful guide both to the student who is a 'global neophyte' and for students who have had the opportunity to live and perhaps work overseas. This is one of the best international management textbooks that I have come across in thirty years of working in the field. I heartily recommend it.' Mark E. Mendenhall, J. Burton Frierson Chair of Excellence in Business Leadership, University of Tennessee
'The authors of this text are widely respected for their expertise and experience in the field of management. This expertise is reflected in their insightful and practical handbook designed to aid global managers. Each chapter offers rich real-life experiences of managers and critical exposition of theory, and provides valuable actionable strategies for the reader. The case studies push the reader to think and question assumptions in order to appreciate the complexities of the global arena today. Essential reading for all managers!' Soo Min Toh, University of Toronto
'The authors focus on the development of key skills needed to face an increasingly multicultural reality. The emphasis ... is not on managing internationally but on succeeding in an increasingly multicultural environment and the importance of developing a global perspective ... we are reminded that it is no longer possible to think in terms of 'us' and 'them' and that the competent international manager recognizes and synthesizes multiple worldviews. The reader gains an appreciation for both the challenges of multicultural management ... as well as the skills needed to overcome these challenges. The authors aim to turn this knowledge into skills by providing a wealth of practical examples and a chapter by chapter toolkit for applying the concepts ... should be required reading for students of international and cross-cultural management and will appeal to managers (or anyone) working internationally and with a culturally diverse workforce.' Audra I. Mockaitis, Monash University
'Management Across Cultures is a great addition to the CCM textbook market. It is an easy read for anyone who is interested in CCM, and would be an especially great read for managers. It can also be used in graduate courses as an introductory reading. I would use selected chapters of Part III for my graduate CCM course as a base reading, as excellent guidance for the students who have little social science background. This book will be among the top CCM books to remain on my shelf.' Academy of Management Learning and Education