Part I. Challenges for Global Managers: 1. The new global realities; 2. The new global managers; Part II. Developing Global Understanding: 3. The cultural environment; 4. The organizational environment; 5. The situational environment; Part III. Developing Global Management Skills: 6. Communicating across cultures; 7. Negotiating global agreements; 8. Leading global organizations; 9. Managing a global workforce; 10. Working with global teams; 11. Living and working globally; 12. Epilogue: the journey continues.
The popular textbook allows management students to acquire skills in multicultural competence that will be highly valued by their future employers.
Richard M. Steers is Professor Emeritus of Organization and Management in the Lundquist College of Business, University of Oregon. Luciara Nardon is Assistant Professor of International Business at the Sprott School of Business, Carleton University, Ottawa. Carlos J. Sanchez-Runde is Professor and Director in the Department of Managing People in Organizations at IESE Business School, Barcelona.
'This is an exceptional textbook. The authors artfully translate
academic theory and empirical research findings to practical
applications in a manner that makes for compelling reading. This
book is a wonderful guide both to the student who is a 'global
neophyte' and for students who have had the opportunity to live and
perhaps work overseas. This is one of the best international
management textbooks that I have come across in thirty years of
working in the field. I heartily recommend it.' Mark E. Mendenhall,
J. Burton Frierson Chair of Excellence in Business Leadership,
University of Tennessee
'The authors of this text are widely respected for their expertise
and experience in the field of management. This expertise is
reflected in their insightful and practical handbook designed to
aid global managers. Each chapter offers rich real-life experiences
of managers and critical exposition of theory, and provides
valuable actionable strategies for the reader. The case studies
push the reader to think and question assumptions in order to
appreciate the complexities of the global arena today. Essential
reading for all managers!' Soo Min Toh, University of Toronto
'The authors focus on the development of key skills needed to face
an increasingly multicultural reality. The emphasis … is not on
managing internationally but on succeeding in an increasingly
multicultural environment and the importance of developing a global
perspective … we are reminded that it is no longer possible to
think in terms of 'us' and 'them' and that the competent
international manager recognizes and synthesizes multiple
worldviews. The reader gains an appreciation for both the
challenges of multicultural management … as well as the skills
needed to overcome these challenges. The authors aim to turn this
knowledge into skills by providing a wealth of practical examples
and a chapter by chapter toolkit for applying the concepts … should
be required reading for students of international and
cross-cultural management and will appeal to managers (or anyone)
working internationally and with a culturally diverse workforce.'
Audra I. Mockaitis, Monash University
'Management Across Cultures is a great addition to the CCM textbook
market. It is an easy read for anyone who is interested in CCM, and
would be an especially great read for managers. It can also be used
in graduate courses as an introductory reading. I would use
selected chapters of Part III for my graduate CCM course as a base
reading, as excellent guidance for the students who have little
social science background. This book will be among the top CCM
books to remain on my shelf.' Academy of Management Learning and
Education
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