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Management
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Table of Contents

Part 1: INTRODUCTION
Chapter 1. The exceptional manager
Chapter 2. Management theory

PART 2: THE ENVIRONMENT OF MANAGEMENT
Chapter 3. The Manager's Changing Work Environment & Ethical Responsibilities
Chapter 4. Global management

PART 3: PLANNING
Chapter 5. Planning
Chapter 6. Strategic management
Chapter 7. Individual and group decision making

PART 4: ORGANISING
Chapter 8. Organisational culture, structure and design
Chapter 9. Human resource management

PART 5: LEADING
Chapter 10. Managing Individual Differences & Behaviour
Chapter 11. Motivating employees
Chapter 12. Groups & teams
Chapter 13. Power, Leadership & Effective Communication

PART 6: CONTROLLING
Chapter 14. Control Systems & Quality Management

PART 7: CHANGE MANAGEMENT
Chapter 15. Organisational change & innovation

About the Author

Professor of management at Arizona State University. He received the Instructor of the Year Award for executive Education from the center for executive development in the college of business administration at ASU. BARIN K. WILLIAMS has a B.A and M.A from Stanford University and held managerial jobs in education, communication, and publishing. Brenda Scott-Ladd M.Com (HRM) (Curtin), PhD (Curtin) Dr Brenda Scott-Ladd is a Senior Lecturer in Management at the Graduate Business School at Curtin University. Brenda obtained her PhD from the Graduate School of Business, Curtin University of Technology. She has been teaching both Undergraduate and Postgraduate students at Murdoch since 1997 and has also taught in a mix of programs in Singapore, Malaysia, Hong Kong and Mainland China. Prior to joining Murdoch, Brenda spent 15 years working as an Organisational Development Consultant, providing services to the Private and Public Sectors. Her research interests centre on participative work practices, change management and strategic human resources management. Publication topics include group processes, leadership and participation in decision-making, emotional intelligence, gender issues and organisational learning.

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