Table of Contents

Part I: INTRODUCING MANAGEMENT.
1. Managing and the Manager's Job.
2. Traditional and Contemporary Opportunities/Challenges.
Part II: UNDERSTANDING THE ENVIRONMENTAL CONTEXT OF MANAGING.
3. Understanding the Organization's Environment.
4. Responding to the Ethical and Social Environment.
5. Navigating the Global Environment.
Part III: UNDERSTANDING PLANNING AND DECISION MAKING.
6. Basic Elements of Planning and Decision Making.
7. Managing Strategy and Strategic Planning.
8. Managing Decision Making and Problem Solving.
9. Managing Start-Ups and New Ventures.
Part IV: UNDERSTANDING THE ORGANIZING PROCESS.
10. Basic Elements of Organizing.
11. Managing Organization Design.
12. Managing Organization Change and Innovation.
13. Managing Human Resources.
Part V: UNDERSTANDING THE LEADING PROCESS.
14. Basic Elements of Individual and Interpersonal Behavior.
15. Managing Employee Motivation and Performance.
16. Managing Leadership and Influence Process.
17. Managing Interpersonal Relations and Communication.
18. Managing Work Groups and Teams.
Part VI: UNDERSTANDING THE CONTROLLING PROCESS.
19. Basic Elements of Control.
20. Managing Operations, Quality and Productivity.

About the Author

Dr. Ricky W. Griffin serves as Distinguished Professor of Management and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He has worked as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management and the Southern Management Association as well as in the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including MANAGEMENT, HUMAN RESOURCE MANAGEMENT, MANAGEMENT SKILLS, INTRODUCTION TO BUSINESS and INTERNATIONAL BUSINESS.