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Managing Digital Governance


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Table of Contents

Chapter One: Introduction: The Rise of Digital Governance

Chapter Two: A Framework for Managing Digital Governance

Chapter Three: Digital Divide, Digital Inclusion, and Digital Opportunities

Chapter Four: Open Government in the Era of Digital Governance

Chapter Five: Citizen-centric Digital Governance

Chapter Six: Information and Knowledge Management for Digital Governance

Chapter Seven: Digital Privacy and Digital Security Management

Chapter Eight: Management of ICT Performance for Digital Governance

Chapter Nine: Building Management Capacity for Digital Governance

Chapter Ten: Conclusion, Trends, and Strategies of Digital Governance

About the Author

Yu-Che Chen is Director of the Global Digital Governance Lab and Associate Professor of Digital Governance in the School of Public Administration, College of Public Affairs and Community Service at the University of Nebraska Omaha, USA.


"In an era when the term 'digital governance' is often used without definition, thought, or scrutiny, Chen's work is a breath of fresh air and a strong contribution to our thinking about how to build and manage digital governance that best serves and protects the public." - Rosemary O'Leary, University of Kansas, USA

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