Preface viii Better Management for Everyone Introduction 1 What Is Management 3.0? 1 Kudo box and kudo cards 23 Motivate People with Better Rewards 2 Personal maps 39 Improve Communication and Understanding 3 Delegation boards and delegation poker 59 Empower Workers with Clear Boundaries 4 Value stories and culture books 77 Define the Culture by Sharing Stories 5 Exploration days and internal crowdfunding 93 Make Time for Exploration and Self-Education 6 Business guilds and corporate huddles 109 Share Knowledge, Tools, and Practices 7 Feedback wraps and unlimited vacation 123 Learn How to Offer Constructive Feedback 8 Metrics ecosystem and scoreboard index 147 Measure Performance the Right Way 9 Merit money 171 Pay People According to Their Merits 10 Moving motivators 193 Discover Real Engagement of Workers 11 Happiness door 217 Aim for a Happier Organization 12 Yay! questions and celebration grids 235 Learn from Successes and Failures Conclusion 251 Never Stop Experimenting Notes 264 Index 274
JURGEN APPELO is pioneering management to help creative organizations survive and thrive in the twenty-first century. He is the inventor of Management 3.0 workshops and CEO of the global business network Happy Melly. Inc.com has called him a Top 50 Leadership Expert, a Top 50 Leadership Innovator, and a Top 100 Great Leadership Speaker.
"Jurgen's book should be on every leader's bookshelf!" (Management Services, September 2016)