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Introduction: Welcome to the Electrifying World of Management Chapter 1: Why I Wrote It, Why We Hate It Chapter 2: Who Are You? Chapter 3: Three Ring Circus Chapter 4: But I Liked My Real Job Chapter 5: Lonely @ the Top Chapter 6: Being Bossy Chapter 7: The Secret Allure of Multiple Personalities Chapter 8: Don't Cry in My Office, I Have a Deadline to Meet Chapter 9: Inside, Outside, Upside Down Chapter 10: Charisma `N U Chapter 11: Bonus Track. This Amp Goes to Eleven! Signing Off: You're STILL Here? Acknowledgements About Only Connect Consulting, Inc. Index Author Trivia Bibliography
Devora Zack consults to dozens of diverse organizations in private industry, federal agencies, and the public sector. Sample clients include: U.S. Office of Personnel Management, IMF, DC United, Enterprise Rent-a-Car, Governor's Office (MD), Internal Revenue Service, FEMA, ICF Consulting, Dept. of Homeland Security, Low Income Housing Fund, National Association of Personal Financial Advisors, numerous Federations, Historically Black Colleges and Universities, and the U.S. Dept. of Education.
"This is probably the most fun you will ever have reading a business book. Devora Zack demonstrates how a couple of simple shifts in thinking and technique can completely transform how you manage and, in turn, how you feel about managing. If you think of leadership as a daily grind, you really need to read this delightful book." --Ken Blanchard, coauthor of The One Minute Manager(R) and Great Leaders Grow "In her one-of-a-kind style Devora Zack offers up a wonderfully original look at what it takes to manage others when it's not necessarily one's lifelong ambition. Her irreverent humor and splashes of witty commentary ensure you actually remember the very serious, insightful advice you've read." --Jim Kouzes, coauthor of The Leadership Challenge "There are plenty of management books out there, yet none as smart, funny, and effective as this one." --Michael Depatie, CEO, Kimpton Hotels and Restaurants "This witty, immediately applicable, and action-oriented guide teaches that managing can be fun, meaningful, easier, and more peaceful." --David Bach, #1 New York Times bestselling author of The Automatic Millionaire and Start Late, Finish Rich "Don't let the laughter fool you. In here there is very serious and insightful guidance on how you can get out of others' (and your own) way so everyone can excel. There are plenty of useful examples and practical tips to please even the most obsessive-compulsive types." --Jim Kouzes, coauthor of the bestseller The Leadership Challenge "Why do so many managers hate managing? Devora Zack tackles that question head-on in a book that should be on every manager's reading list. Zack identifies skills and techniques that will help you manage authentically--and effectively." --Tony Bingham, President and CEO, American Society for Training and Development "Like the author, this book has bounce and sass, plus great ideas and examples. If you want to retain your talented employees, read this book--cover to cover!" --Beverly Kaye, coauthor of Help Them Grow or Watch Them Go "Zack's sparkling personality bursts from the pages to guide readers in a delightful and entertaining way." --Amy Lemon, Volunteer Management, Smithsonian "Zack's insight and her engaging writing style make this book easy to read and fun to apply in your business and personal life." --Hector Vargas, Managing Director, Training Solutions, Mexico and Central America "Management is as much an art as it is a science. Zack provides insights on the importance of both and practical advice on how to improve performance." --Jerome E. Hass, Professor Emeritus of Finance and Business Strategy, Johnson Graduate School of Management, Cornell University "This book is a life-saver for any managers who woke up one day to discover they're suddenly in charge." --Rachel Lam, Senior Vice President and Group Managing Director, Time Warner Investments "My manager was so inept, his boss sent him to a Myers-Briggs class, and another participant told him he was a first-class J-E-R-K! If he'd read this book, he would have learned why he was ineffective and how to successfully capitalize on his gifts! Delightful and insightful!" --Chip R. Bell, coauthor of Wired and Dangerous "Leaders and managers often have to deal with the elephant in the room--or worse, being the elephant in the room. This book shows how to do it properly." --Jeff Weirens, Principal, Deloitte Consulting LLP "Zack's entertaining and accessible guide to building management skills is essential for new managers and pretty damn useful for old ones as well." --Patrick L. Phillips, CEO, Urban Land Institute "Management is a profession that leaves really smart people scratching their heads and hoping for a miracle. At last that miracle is here." --Vivienne Anthon, FAIM, CEO, Australian Institute of Management, Queensland, Australia "I laughed, I sighed, I went right out and bought three more copies of this light-hearted, yet heavy on wisdom book for my favorite managers." --Elaine Biech, author of Training for Dummies and The Business of Consulting "Read this book! You'll thank me later." --Jules Polonetsky, former Senior Vice President, AOL "I couldn't put this book down! Zack boils down the wisdom of dozens of management tomes, teaching how to match your personality and management style. As entertaining as it is effective!" --Howard Wiener, Principal, KPMG "Like a stress-relieving lunch with your best friend at an outdoor cafe, Devora demonstrates she feels your pain, gives you hope, and shares secrets to get real results" --Grant D. Marques, Vice President, Global Business Services, CSC "For managers seeking an effective, personalized style of leadership, Zack's book is a perfect guide." --Dr. Hubert Lobnig, faculty, University of Klagenfurt, Austria "Learn to effectively manage your team and--miraculously--have fun doing it." --Jeff Cooke, Manager, John Deere "Zack's tested methods and tailored advice enable all personality types to hone their management styles and find the recipe for success." --Barbara Rosenbaum, Vice President, Capgemini Government Solutions "Bravo! This book provides you with all the tools, strategies, and tricks nobody ever told you you'd need in management." --Meredith Pierce Hunter, Director, Alumni Relations, London Business School