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Managing with Aloha


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About the Author

An active champion of Aloha, and advocate for Alaka'i Managers, Rosa Say was born and raised in Hawai'i, attended Punahou School, and is a graduate of the School of Travel Industry Management at the University of Hawai'i at Manoa. After a 24-year career in Hawai'i's hospitality industry, Rosa joined the operational opening team of the Hualalai Resort at historic Ka'upulehu in April 1996, a residential resort community on Hawai'i Island's Kohala Coast that included ownership of The Four Seasons Resort, Hualalai. When she left Hualalai in 2003 to open her management coaching business, she had been serving as their vice-president of operations. Rosa continues to run her own company, as founder and head coach of Say Leadership Coaching, a business dedicated to bringing nobility to the art of management and to mentoring our next generation of managers and leaders. Her specialty is workplace culture-building, introducing managers and leaders to the 'Ohana in Business model of Managing with Aloha. Rosa currently lives on Hawai'i Island with her 'Ohana.


"Managing with Aloha has significantly impacted both my professional and personal life since it was first published in 2004. Next to Steven R. Covey's monumental work, The 7 Habits of Highly Effective People, this book remains the second most influential piece of leadership literature I consult for my own decision making processes, professional development, and quest to assist other leaders on their management journeys." - Dr. Linda Marie Golian-Lui, Ed.D Associate Dean, Department Chair, Kennesaw State University Library System "This is the book for leaders who may be struggling to create a value based culture with employee alignment. Managing with Aloha reframed my purpose in the workplace. I had the pleasure of Rosa Say being my executive coach and her book became my workplace bible. I became not just a better boss, but a better person." - Joanne Pa'ahao Mayes Sr. Vice President, Sales, Marketing, Revenue Management "Through Rosa Say's book, and in working directly with her, I was able to make the connection between our company's core values and the practical operations of the business. I learned how to integrate these values to gain productivity and results, which are important measures in any business, but not as important as the people who make it possible. One thing that continues echo in my mind after working with her, is that doing the right thing isn't easy, nor is it popular, but it is the best for all." - Michael V. Yamane Chief of Operations, Kauai Island Utility Cooperative

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