Market Rebels is the best book ever written about why new ideas do or don't spread throughout the marketplace. Rao provides a subtle, satisfying, and original interdisciplinary brew of concepts, and carries the reader along with compelling examples. He shows how a company's success depends on its ability to work effectively with groups that many leaders deem to be irrelevant or even destructive to their organizations. This accessible masterpiece will become a classic. -- Robert I. Sutton, coauthor of "Hard Facts, Dangerous Half-Truths, and Total Nonsense" Rao's shrewd analysis of the role of social movements in energizing the growth of 'disruptive technologies' provides an 'Aha!' moment. Could his 'market rebels' lead the way out of the morass of conflicting and ill-thought-out reactions to our energy and environmental crises? -- Andrew Grove, former chairman of Intel Market Rebels is chock full of powerful insights--and powerful tools--for understanding and affecting markets. It's very useful for me today to understand my own projects, and will be increasingly useful in the hypernetworked environment of the Internet in the twenty-first century. -- John Lilly, chief executive officer of Mozilla Corporation Market Rebels offers a new language and framework for viewing changes in market beliefs, behavior, and innovations. If you represent a company, industry, or activist group wanting to change beliefs and behavior, to promote or oppose a market innovation, read this book. -- Philip Kotler, author of "Kotler on Marketing: How to Create, Win, and Dominate Markets" Market Rebels induces a conversation between the social-movement research and organization studies that will ignite decades of productive discussion and research in both fields. Drawing on a wide range of entertainingly relevant cases from the automobile to French cuisine, the author demonstrates the many ways social movements bump up against economics markets--sometimes building new markets, sometimes impeding their construction, and usually forcing crises that spur innovation above that promulgated by the market itself. -- Paul DiMaggio, Princeton University This is an insightful and compelling book. Social movements are often seen as only representing marginalized actors, but as Rao shows, they are a much more encompassing phenomenon and are essential for understanding business, markets, and society more generally. -- Christopher Marquis, Harvard Business School I truly enjoyed reading Market Rebels and I think others will too. I gained valuable understanding about the evolution of different industries, as well as how collective actions shape the evolution of the markets. I learned a lot from this book. -- Boris Groysberg, Harvard Business School
Preface ix Chapter 1: From the Invisible Hand to Joined Hands 1 Chapter 2: "You Can't Get People to Sit on an Explosion!": The Cultural Acceptance of the Car in America 18 Chapter 3: Evange-Ale-ists and the Renaissance of Microbrewing 43 Chapter 4: The French Revolution: Collective Action and the Nouvelle Cuisine Innovation 69 Chapter 5: Show Me the Money: Shareholder Activism and Investor Rights 95 Chapter 6: Chain Reaction: The Enactment and Repeal of Anti-Chain Store Laws 119 Chapter 7: Drug Wars: How the Anti-Biotechnology Movement Penetrated German Pharmaceutical Firms and Prevented Technology Commercialization 142 Chapter 8: From Exit to Voice: Advice for Activists 172 Notes 181 Index 197
Hayagreeva Rao is the Atholl McBean Professor of Organizational Behavior and Human Resources at Stanford University's Graduate School of Business.
"The case studies ... are fascinating and challenge traditional economic models that privilege individual consumer choice while ignoring broader social mobilizations. A final chapter offers advice and strategies for would-be market rebels looking to harness collective action, making this book a useful resource for both citizen activists and corporate leaders and marketers seeking popular support for their products."--Publishers Weekly "Market Rebels uses the grassroots movement that led to the widespread acceptance of the motor car as the starting point for a series of brief case studies that look at 'how activists make or break radical innovations.'"--Jonathan Birchall, Financial Times "Rao highlights social movements as underappreciated factors in the market successes of so-called 'radical innovations.' Through well-crafted, intriguing case studies that include the rise of automobiles, microbrewing, nouvelle cuisine, and personal computers, he shows how mobilized activists influence the acceptance of innovations, be they technological, cultural, or structural... Rao's scholarly publications, related to his experience as an organizational sociologist, provide the foundation for this lively, highly accessible volume, which he explicitly directs to the broad public and especially to businesspeople seeking to advance their own innovations."--Choice "In this volume, Hayagreeva Roa, the Atholl McBean professor of organizational behaviour and human resources at Stanford University's graduate school of business, provides a perspective on the evolution of markets that is largely absent from traditional economic and business literature."--Micheal J. Kelly, Ottawa Business Journal "The narrative of economic growth is always one of challenges to established interests, In this sense, Rao's book appears at just the right time, when questions about whether and how to bail out entrenched interests--carmakers, financial conglomerates--are persistent."--Carl Schramm, Stanford Social Innovation Review "[Rao] does provide an insight that should be valuable for both economic and business historians... [His] points ... deserve to be taken seriously by economic historians as well as by sociologists."--Paul L. Robertson, Australian Economic History Review