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Mastering Business Analysis Standard Practices


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About the Author

Kelley Bruns, President of Bruns Consulting, LLC, is a veteran corporate trainer, mentor, training manager, course developer, and author with more than 25 years of experience helping enterprise project teams solve problems. She is a former Vice President of BA Training at ASPE and a leading expert in business analysis and various approaches to project management and product development. She holds a Master's degree in Adult Education with a concentration in Training and Development from Drake University. Ms. Bruns was actively involved in the IIBA Enhanced Certification Redesign and the Endorsed Education Provider Advisory Group. Kelley is a Project Management Institute certified Project Management Professional (PMP (R)), Professional in Business Analysis (PMI-PBA (R)), and Agile Certified Practitioner (PMI-ACP (R)). She is also a Scrum Alliance accredited Certified Scrum Master (CSM), and International Consortium for Agile accredited ICP, ICP-BVA, and ICP-APM. Kelley has dedicated her career to helping people transfer knowledge and develop skills and abilities in both professional and personal settings to provide a strong return on investment. She is uniquely talented at helping others learn best practices without having to learn the hard way.

Billie Johnson, an independent trainer and consultant, is a leading business analysis expert and practicing professional who has been involved in establishing business analysis direction, processes, and modeling for almost 30 years-spanning the financial, manufacturing, consulting, education, government, retail, and mining industries. She was an early adopter of the IIBA (R) Certified Business Analysis Professional (TM) (CBAP (R)) certification, receiving her CBAP (R) in May 2007; as well as the PMI Professional in Business Analysis (PMI-PBA (R)) certification achieved as soon as it was offered in July 2014. She is also a Certified Scrum Master (CSM) accredited by the Scrum Alliance. Billie was a reviewer team lead for the IIBA BABOK Guide (R) Version 3.0. She periodically speaks at IIBA and PMI events and other professional conferences. For the last ten years, she has been teaching and consulting with large organizations and Fortune 500 companies. As a business analysis instructor, course developer, author, coach, and mentor, she enjoys furthering the field of business analysis by giving practitioners the tools to face head on their unique problems and opportunities.


"The real-life examples alone set this business analysis book apart from the others because you can see what really works in a variety of scenarios. Yet this reference is not only relevant to BA generalists, it is the first BA-related publication I've seen that addresses specializations."

Colleen Meesey, CBAP, Product Manager, International Institute of Business Analysis -- Collen Meesey "Pre-pub reviewer"

.."an invaluable guide for those who want a practical, actionable understanding of how to improve project success through business analysis practices. This should be required reading for all business analysts!"

Andy Kaufman, PMP, Author, Executive Coach, Institute for Leadership Excellence & Development -- Andy kaufman "Pre-pub reviewer"

"] ] a much-needed literary contribution to a fast-emerging BA profession that requires communication, critical thinking, and a dash of collaborative genius."

Todd Britton, CBAP, Director of PMO, NY Office of State Comptroller, IIBA Chapter President -- Todd Britton "Pre-pub reviewer"

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