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Matching Supply with Demand

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Table of Contents

Chapter 1IntroductionChapter 2The Process View of the OrganizationChapter 3Understanding the Supply Process: Evaluating Process CapacityChapter 4Estimating and Reducing Labor CostsChapter 5Project ManagementChapter 6The Link between Operations and FinanceChapter 7Batching and Other Flow Interruptions: Set-up Times and the Economic Order Quantity ModelChapter 8Variability and Its Impact on Process Performance: Waiting Time ProblemsChapter 9The Impact of Variability on Process Performance: Throughput LossesChapter 10Quality Management, Statistical Process Control, and Six Sigma CapacityChapter 11Lean Operations and the Toyota Production SystemChapter 12Betting On Uncertain Demand: The Newsvendor ModelChapter 13Assemble-to-order, Make-To-Order and Quick Response with Reactive CapacityChapter 14Service Levels and Lead Times in Supply Chains: The Order Up-to Inventory ModelChapter 15Risk-Pooling Strategies to Reduce and Hedge UncertaintyChapter 16Revenue Management with Capacity ControlsChapter 17 Supply Chain CoordinationChapter 18Sustainable OperationsChapter 19Business Model InnovationAppendixA: Statistics TutorialB: TablesC: Evaluation of the Loss Function D: Equations and ApproximationsE: Solutions to Selected Practice ProblemsGlossaryReferencesIndex of "How to" exhibitsSummary of key equationsIndex

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