Introduction: Business as a Social and Moral Terrain
1. Moral Probations, Old and New
2. The Social Structure of Managerial Work
3. The Main Chance
4. Looking Up and Looking Around
5. Drawing Lines
6. Dexterity with Symbols
7. The Magic Lantern
8. Invitations to Jeopardy
Author's Note
Afterword to the Twentieth Anniversary Edition
Notes
Suggestions for Further Reading
Robert Jackall is the Willmott Family Third Century Professor of Sociology & Public Affairs, Williams College; author of Image Makers: Advertising, Public Relations, and the Ethos of Advocacy (Chicago, 2000), Wild Cowboys: Urban Marauders & the Forces of Order (Harvard, 1997), and Street Stories: The World of Police Detectives (Harvard, 2005).
"Some books have the rare fortune to become ever more relevant,
more useful, and more interesting twenty years after they were
written. This books fortune involves a kind of misfortune, because
the phenomena that Moral Mazes analyzes are deplorable, and we
would wish that the book were no longer relevant. Originally
published in 1989, Moral Mazes has been supplemented for this
second edition with a long analysis of how the 'organized
irresponsibility'
Jackall analyzed in the 1980s has become the key to understanding
our current Great Recession. ... I can think of no single book that
has more opened up my sense of how to do philosophy in the last
year."--Philosophical Practice
"An interesting, unorthodox, and provocative book.... Better than
any other I have seen, [Jackall's] study reveals the normative
reality of the manager's world."-Geoffrey C. Hazard, Jr., Yale
Journal on Regulation
"Reformers who want to change the corporation, first must
understand it. Robert Jackall's carefully researched analysis of
the 'bureaucratic ethos' is one place to
begin."--Ethikos
"A finely honed tour of an odyssey of moral transformation, in
which the actors themselves remain largely unaware of the nature of
their journey. It is a brilliant work."--Troy Duster, New York
University
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