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INTRODUCTION Chapter 1: The Evolving Healthcare Delivery System Chapter 2: Nursing Leadership and Management Chapter 3: Nursing Care Delivery Models and Staffing Chapter 4: Delegation and Supervision Chapter 5: Effective Communication and Conflict Resolution Chapter 6: Policy Chapter 7: Legal Issues Chapter 8: Healthcare Economics Chapter 9: Budget Planning and Financial Management Chapter 10: Unions, Management, and Employee Relations Chapter 11: Time Management Chapter 12: Nursing Informatics and Measurement Chapter 13: Risk Management Chapter 14: Managing Scarce Resources ANSWERS INDEX
Irene Mceachen, R.N., Ed.D., was formerly vice president of nursing at Beth Israel Medical Center in New York City. She is currently a professor of nursing at Saint Peter's College in New Jersey, where she teaches undergraduate and graduate course in nursing administration. Jim Keogh was formerly on the faculty of Columbia University and is on the faculty of New York University and Saint Peter's College. He is the coauthor of Microbiology Demystified and Pharmacology Demystified as well as several other books.