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Nursing Case Management
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UNIT I: EVOLUTION OF CASE MANAGEMENT 1. Evolution of Nursing Case Management in a Changing Health Care System 2. Historical Perspective of Nursing Care Delivery Models within the Hospital Setting 3. Historical Development of Case Management UNIT II: CONTEMPORARY MODELS OF CASE MANAGEMENT 4. Dimensions of Nursing Case Management 5. Two Strategies for Managing Care: Care Management and Case Management 6. Disease Management: Applying Systems Thinking to Quality Patient Care Delivery UNIT III: CONTEMPORARY MODELS OF CASE MANAGEMENT- WITHIN-THE-WALLS CASE MANAGEMENT 7. Within-the-Walls Case Management: An Acute Care-Based Nursing Case Management Model 8. Collaborative Models of Case Management 9. Case Management: A Process Not a Person 10. The University of Colorado Hospital Psychiatric Service Health Case Management Model: An Innovative Approach to Client-Centered Care UNIT IV: CONTEMPORARY CASE MANAGEMENT: BEYOND-THE-WALLS CASE MANAGEMENT 11. Beyond-the-Walls Case Management 12. Outcomes of Community-Based Nurse Case Management Programs 13. Integrated Case Management Model 14. A Faculty Case Management Practice Based in a College of Nursing 15. A Model of Emergency Department Case Management: Developing Strategies and Outcomes UNIT V: ADDRESSING HEALTH CARE DELIVERY THROUGH CASE MANAGEMENT: PUBLIC POLICY IMPLICATIONS 16. Patient Demographic Affecting Health Care 17. The Business of Health Care and the Prospective Payment System 18. Patient Mix and Cost Related to Length of Hospital Stay 19. Case Management Legislation: National Attempts to Provide Efficient Health Care 20. The Managed Care Market: Nurse Case Management as a Strategy for Success 21. Financing Health Care in the U.S.: Economic and Policy Implications 22. Public Policy, and Community-Based Case Management: The Nurse-Family Partnership UNIT VI: THE PLANNING PROCESS: DEVELOPING COLLABORATIVE RELATIONSHIPS 23. Assessing the System and Creating an Environment for Change 24. Case Management Education: Preparing for Successful Implementation 25. The Competency Outcomes and Performance Assessment Model Applied to Nursing Case Management Systems 26. The Role of the Nurse Case Manager 27. Credentialing for Case Management: Licensure, Certification, Certificate Programs, and Accreditation 28. Facilitating Educational and Career Mobility: Online Case Management UNIV VII: IMPLEMENTATION: TAKING A SYSTEMS PROCESS APPROACH 29. The Cast of Characters 30. Variations Within Clinical Settings 31. Brainstorming: Development of the Multidisciplinary Action Plan (MAP) 32. Interdisciplinary Care Planning and Documentation using NIC and NOC 33. Ethical Issues in Case Management 34. Case Management and Information Technology 35. NEW! Telehealth Applications for Case Management 36. Compliance and Regulation UNIT VIII: EVALUATION, OUTCOMES MEASUREMENT, AND RESEARCH: IMPORTANT COMPONENTS OF DECISION MAKING 37. Key Functions and Direct Outcomes of Case Management 38. NEW! Case Management: Life at the Intersection of Margin and Mission 39. NEW! Maximizing Reimbursement through Accurate Documentation and Coding 40. The Data-Driven Health Care Environment: Methods of Gathering and Presenting Relevant Data About Health Care Systems 41. The Importance of Research in the Evaluation Process 42. Documentation of Quality Care 43. The Link Between Continuous Quality Improvement and Case Management 44. Job Satisfaction 45. Nurse Case Manager Job Characteristics and Effects on Well-Being 46. Measuring Cost-Effectiveness 47. Case Management Evaluation: The Use of the Cost-Effectiveness Analysis Method 48. Linking the Restructuring of Nursing Care With Outcomes: Conceptualizing the Effects of Nursing Case Management using Measurement and Logic Models 49. An Overview of Assessing Health Through Quality of Life Indicators 50. NEW! Effective Management Tools for Case Management Leaders: Strategy Maps and Balanced Scorecards, A Case Study 51. Outcomes Effectiveness and Evidence-Based Practice 52. The Carondelet Community-Based Nurse Case Management Program: Yesterday, Today & Tomorrow

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