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One Team on All Levels
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Our History Kosai, Shizuoka, Japan, 1867 Georgetown, Kentucky, 1985 Georgetown, Kentucky, January 2009: The Recession and Downturn of the Auto Industry Washington, D.C., February 2010 Our Beginning: Team Members Who Began the Success Story Debbie Poe: Assistant Manager Karen Wells: Assistant Manager Keith Royse: Group Leader Tony Hendrichs: Group Leader My Story as a Military Team Member at Toyota Audie Alford: Group Leader Doug Omohundro: Assistant Manager, Conveyance Toyota ... "What a Feeling" Lowry Gillis: Team Leader David Craig: Assembly 1 Safety Team and Proud of It!!! Avery Bussell: Group Leader, Assembly 1 Our Motivation: Stories of Appreciation and Dedication Shannon Conder: Team Member, TMMI Assembly Conveyance Bryan Litteral: Team Leader Jeff Hill: Team Leader Katrina Bevins: Team Member David Farmer: Associate Staff Rick Corbin: Group Leader, Body Weld 1 CCR David Eads: Team Leader Our Inspiration: Stories of Support and Triumph Larry McRae: Team Leader Matt Lucas: Team Member Brent Pennington: Team Member Nick Ousley: Team Member Greg Richards: Team Member David Soard: Team Leader Kathy Walker Taulbee: Team Member Our Determination: Stories of Kaizen Kelly C. Cox: Engineer, Power Train Brian McElroy: Team Leader Communication Doug Collins: Team Leader, Body Weld 1 David Foster: Team Member Mike Perkins: Dave Foster's Group Leader Ron Kristoff: Team Leader, KGPC Trainer Transition to Toyota Blair Perkins: Engineering Specialist, Assembly Our Thinking Minds: Stories of Quality Circle Activity Renee McIntosh: Team Member, Quality Circle Support A Team Member's Day at Toyota Brian Staples: Team Leader Mark Alexander: Team Leader, Body Weld Greg Ballou: ESI and Safety Team Member Steve Turley: Team Member, Quality Circle Support David Eads: Team Leader Our Family: Making It Personal Lillie Turner: Team Leader Abbie (Age 9) and Cash Turner (Age 7): Children of Tim Turner Bob Ditty: Team Leader Zenith Sorrell: Team Leader, and Jeff Sorrell: Skilled Team Leader Kim Burnette: Team Member John Booth: Team Member, Quality Gate Deanna Feeback: Team Member Our Education and Training: Reach for the Stars Program David Barnhart: Team Member Keith Claunch: Team Leader Orcelia "Lou" Spagnoletta: Assistant Manager, Toyota's Mississippi Plant Arthur Black: Team Leader, Various Experiences Alfred Johnson: Group Leader Bonnie Smith: Assistant Manager, Conveyance Our Teamwork Andy Baysinger: Team Member Jessie Childers: Team Member, Maintenance Lessons David Garvin: Team Member Mike Bensing: Team Member Mary Jane Wills: Assistant Manager, Assembly 2 Our Understanding: What We Have Learned Along the "Toyota Way" James Basham: Assistant Manager Life with Toyota Mickey Payne: Group Leader Fenella Smith: Specialist, Talent Management Gary Cummings: Assistant Manager, Plastics Department Mike Goetz: Assembly 2 Assistant Manager Mark Crupper: Group Leader Our Development: Special Projects Stories Dwayne E. Lumpkins: Group Leader Donald W. Tyra: Group Leader Kevin Dunn: Group Leader Anthony Morgan: Group Leader Mike J. Perkins: Group Leader Brian Eddy: Team Leader, Early Symptom Investigation Team Dean Weddle: Team Member Tony Smith: Team Leader, Tool Crib Toyota Way Principles Long-Term Philosophy February 12, 2009 David Cox: General Manager, Power Train The Right Process Will Produce the Right Results John Pfost: Team Leader The Andon The Andon Board The Andon Light Floor Management Development System (FMDS) Boards Man Figures on the Process Boards Anthony Smith: Team Leader, Tool Crib Add Value to the Organization by Developing Your People Jim Sivers: Team Member Mike Bray: Supplier Perspective Continuously Solving Root Problems Drives Organizational Learning Philip Baugh III: Team Member, Mutilation Prevention Dave Garvin: Quality Circle Leader, Engine Line Our Leadership Raymond Bryant: Assistant General Manager, Assembly Kim Crumbie: Project Manager, Body Operations Dave Orrender: Assembly Manager Jeff Ayotte: Production Manager, General Assembly Living and Learning the "Toyota Way" Ken Anderson: Manager, HR Safety Mr. Fujio Cho: Chairman, Toyota Motor Corporation Nila Wells: Specialist, Community Services, TEMA Gary Convis: President, 2002-2005; TMC Managing Officer, 2004-2007; CEO, 2005-2007 Jacky Ammerman, CAP: Associate, Toyota North American Production Support Center, Georgetown , Kentucky Steve St. Angelo: President, TMMK Rebecca Lucas: Associate to the Chief Quality Officer, Toyota North America Importance of a Caller The Expired Passport Child Development Center A Man of Many Hats The Effects of the Economy Personally Shakes the Hands of 7,000+ Team Members Genuine and Compassionate Person Our Ambassadors Georgetown Mayor Karen Tingle Sames Leigh Ann Reeves State Senator Damon Thayer (R-Georgetown) Curtis Holmes: Loyal Toyota Customer Tony Minyon: National Technical Support Manager, Toyota Motor Sales My Career and Thoughts "Rocking Chairs, Patchwork Quilts, Hard Work, Values, and Friendship" The Turners The Bowlings The Teacher Chief Quality Officer and Former TMMK President Steve St. Angelo What Is the "Magic" of TMMK? Index

Reviews

! when I read the stories I was touched to the core. All of these stories were in different voices, but they all had in common tremendous gratitude for the deep respect that Toyota had shown them and the personal transformation they had experienced working for Toyota. --Jeffrey K. Liker, professor, University of Michigan and author of The Toyota Way

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