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The Org


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Table of Contents

Preface to the Paperback Edition ix Introduction: A Machine for Getting Stuff Done 1 CHAPTER 1: The Outsider 13 CHAPTER 2: Designing the Job 34 CHAPTER 3: Putting Together the Organizational Puzzle 67 CHAPTER 4: In Praise of Squelching Innovation 92 CHAPTER 5: What Management Is Good For 128 CHAPTER 6: The View from the Corner Office 156 CHAPTER 7: The Economics of Org Culture 191 CHAPTER 8: Disaster and Change 217 Conclusion: The Future Org 249 ACKNOWLEDGMENTS 267 NOTES 269 INDEX 295 ABOUT THE AUTHORS 309

About the Author

Ray Fisman is the Lambert Family Professor of Social Enterprise and codirector of the Social Enterprise Program at the Columbia Business School. His research has been published in leading economics journals. He is also a regular contributor to Slate. Tim Sullivan is the editorial director of Harvard Business Review Press. His writing has appeared in Harvard Business Review, the Wall Street Journal, Slate, and other popular outlets.


"Compelling... The Org aims to explain why organizations--be they private companies or government agencies--work the way they do."--Eduardo Porter, New York Times "The authors' mission to help you 'descend into better-informed cynicism'--to find the 'least dysfunctional' of all possible dysfunctional orgs--is the kind of literary stock that pays greater dividends."--Trevor Butterworth, Wall Street Journal "Wonderfully entertaining."--Marvin Weisbord, Strategy+Business "A voice of reasoned analysis amid the airport bookstore barkers... Fisman and Sullivan's measured approach is far more valuable; the conclusions and insights presented in The Org are ones you can actually use."--Sam Grobart, Bloomberg BusinessWeek "Fisman and Sullivan write in a casual, engaging fashion, a style that makes their book an impressively easy read."--Erika Fry, Fortune

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