Part One: INTRODUCTION 1. Introduction to the field of organisational behaviour Part Two: INDIVIDUAL BEHAVIOUR AND PROCESSES 2. Individual behaviour and learning in organisations 3. Perception and personality in organisations 4. Workplace values, ethics and emotions 5. Foundations of employee motivation 6. Applied motivation practices 7. Stress management Part Three: TEAM PROCESSES 8. Team dynamics 9. Decision making and employee involvement 10. Creativity and team decision making 11. Communicating in organisational settings 12. Power, politics and persuasion 13. Conflict and negotiation 14. Leadership Part Four: ORGANISATIONAL PROCESSES 15. Organisational structure and design 16. Organisational culture 17. Organisational change and development
Steven L. McShane is Professor and Director of Graduate Programs in SFU's Faculty of Business Administration. He is a Past President of the Administrative Sciences Association of Canada, has been Organizational Behaviour Division Chair in that association, and was recently a visiting scholar at the University of Western Australia. Along with writing Canadian Orgaizational Behaviour, 3rd ed., Steve has published numerous research articles on wrongful dismissal, pay equity, business media representativeness, labour union participation, and related topics. Steve is also a frequent commentator in the media on organizational behaviour and human resource management issues. Steve earned his Ph.D. at Michigan State University, a Master of Industrial Relations from the University of Toronto, and a Bachelor of Arts from Queen's University.