PART ONE: THE CONTEXT AND MEANING OF CHANGE 1. Organisations and their changing environments 2. The nature of organisational change PART TWO: ORGANISATIONS FOR CHANGE 3. Organisational structure and change 4. Cultures for change 5. The politics of change 6. The leadership of change: individuals 7. The leadership of change: teams PART THREE: STRATEGIES FOR MANAGING CHANGE 8. Hard systems models of change 9. Soft systems models 10. A changing future
The most comprehensive review of classic and current change management literature also addresses the pragmatics of designing, planning and implementing a change management programme.