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Home » Books » Nonfiction » Psychology » Interpersonal

Perfect Phrases for Dealing with Difficult People

Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities (Business Books)

By Susan Benjamin

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Format: Paperback, 240 pages
Published In: United States, 16 August 2007
This book provides perfect phrases for the right situation, every time. Whether it's hiring employees or creating teams, the "Perfect Phrases" series has the tools for precise, effective communication in any situation. With "Perfect Phrases" books, you have all the phrases you need to get things done, right at your fingertips!

About the Author

Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

EAN: 9780071493048
ISBN: 0071493042
Publisher: McGraw-Hill Professional
Dimensions: 20.3 x 13 x 1.3 centimetres (0.13 kg)
Age Range: 15+ years
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