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The Play Book

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About the Author

A former psychologist, hospital director and medical school administrator David is a Mediator and Ombudsman working with patients and their physicians to resolve conflicts that arise from adverse outcomes in their care. He is the author of numerous articles and conducts workshops and corporate training on communication and effectively resolving conflict in business, health care and interpersonal relationships. David and his wife Sharon reside in Westchester, California with their daughter, mother-in-law, and two retrievers Butta Boy and Rocket. Reach the author via email at

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