Dr Shonna Waters is a regional vice president of
behavioral science at BetterUp, where she leads a team that
conducts research to advance the science of behavior change and
consults with organizations to apply it in support of business
goals. Prior to joining BetterUp, she was the vice president of
research at the Society for Human Resource Management (SHRM).
She has spent her professional career helping organizations use
analytics to improve performance and the employee experience. Dr.
Waters spent over fifteen years as an external and internal
consultant applying analytics to a wide range of human-capital
challenges. While at the National Security Agency (NSA), she led
the transformation of NSA's promotion, performance management, and
awards and recognition systems; the design and validation of NSA's
analyst hiring assessments; and a variety of other evaluation and
organizational performance projects.
Dr. Waters holds a PhD in industrial-organizational (I-O)
psychology and statistics and a certificate in leadership coaching
from Georgetown University. She is also an Associate Certified
Coach (ACC) through the International Coach Federation (ICF), and a
SHRM Senior Certified Professional (SHRMSCP).
She is currently a professor in Georgetown University's School of
Continuing Studies and previously taught statistics and research
methods at the George Washington University and the University of
Minnesota. Her work has been published in a variety of
peer-reviewed journals and books, and she has published over fifty
technical reports and presented at more than twenty-five
professional conferences.
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