Acknowledgments Introduction PART I: THE FUNDAMENTALS Chapter 1. WHAT IS RESEARCH? Chapter 2. TOOLS OF RESEARCH PART II: FOCUSING YOUR RESEARCH EFFORTS Chapter 3. THE PROBLEM: THE HEART OF THE RESEARCH PROCESS Chapter 4. REVIEW OF THE RELATED LITERATURE Chapter 5. PLANNING YOUR RESEARCH PROJECT Chapter 6. WRITING THE RESEARCH PROPOSAL PART III: QUALITATIVE RESEARCH METHODOLOGIES Chapter 7. QUALITATIVE RESEARCH Chapter 8. HISTORICAL RESEARCH PART IV: QUANTITATIVE RESEARCH METHODOLOGIES Chapter 9. DESCRIPTIVE RESEARCH ...........Chapter 10. EXPERIMENTAL AND EX POST FACTO DESIGNS Chapter 11. STRATEGIES FOR ANALYZING QUANTITATIVE DATA PART V: PREPARING THE RESEARCH REPORT Chapter 12. TECHNICAL DETAILS: STYLE, FORMAT, AND ORGANIZATION OF THE RESEARCH REPORT APPENDICES Appendix A. USING A SPREADSHEET: MICROSOFT EXCEL Appendix B. USING SPSS

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