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Pricing Done Right
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Table of Contents

Preface xi

Acknowledgments xvii

Chapter 1 The Value-Based Pricing Framework for Getting Pricing Done Right 1

Embedding the Culture of Value-Based Pricing 3

Overarching Pricing Decision Areas 3

Analytical Routines 7

Decision Teams 8

Chapter 2 Value‐Based Pricing 11

The Purpose of Firms: Serve Customer Needs Profitably 11

Value Engineering 15

Value‐Based Pricing 17

Differential Benefits 20

Differential Price 26

Exchange Value to Customer 28

Design Costs against Price to Profit 32

References 34

Chapter 3 Business Strategy Alignment 35

Business Strategy 36

Customers 39

Competitors 47

Company 51

References 53

Chapter 4 Pricing Strategy 55

Price Positioning 56

Price Segmentation 62

Competitive Price Reaction Strategy 65

Pricing Capability 74

References 76

Chapter 5 Price Management 79

Market Pricing 82

Price Variance Policy 87

Price Execution 92

Pricing Analysis 95

Chapter 6 Defining the Pricing Decision Team 99

Marketing 103

Sales 107

Finance 112

Pricing 114

References 116

Chapter 7 Pricing Continuous Improvement and Analytics 119

Continuous Improvement Process 120

Offering Innovation and Pricing Decisions 123

Price Variance Policy Continuous Improvement 131

Market Pricing Continuous Improvement 135

References 138

Chapter 8 Organizational Design of the Pricing Specialist Function 139

Pricing Community Distribution 140

Pricing Reporting Structure 143

Pricing Talent 145

References 153

Chapter 9 A Decision You Control 155

References 157

Appendix A: Economic Origins of Competitive Advantage 159

Appendix B: Getting Pricing Done with Jesse Finch Gnehm of GE Oil & Gas 163

The Value‐Based Pricing Journey 163

Context of Subsea Systems within GE 165

Pricing Community Cultivation 166

Focal Contributions of the Pricing Experts 167

Pricing Framework 169

Pricing Analysis Techniques 171

Price Automation and Analytical Tools 172

External Resources 172

Appendix C: Getting Pricing Done with Robert Smith of Eastman Chemical Company 175

Pricing Organizational Design 176

Pricing Mission 178

Pricing Functional Architecture 180

About the Author 181

Index 183

About the Author

TIM J. SMITH, PHD, is the founder and CEO of Wiglaf Pricing, where he helps executives manage price better. Also an adjunct professor of marketing at DePaul University, he began his career as a research scientist in quantum mechanics before pursuing business strategy. He is the author of Pricing Strategy and Hawks, Seagulls, and Mice.

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