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Process Kaizen
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Process Kaizen is a quick and easy to use how-to guide and reference book designed to supplement and reinforce best practices and standard work for Kaizen Event facilitators and project team members. Thousands of Kaizen Event team members have utilized the information in this book to support their training, learning, implementation, and facilitation of Kaizen Events. Process Kaizen is intended to assist continuous improvement professionals and leadership within the business areas of manufacturing, service, and knowledge-worker environments. Using the material in this book, any project team should be able to effectively scope the opportunity, engage the right people, and facilitate Kaizen Events with measurable results. The clear, concise presentations, process documentation, templates and examples allow beginners and experienced practitioners alike to succeed at implementing and facilitating Kaizen Events within any organization and targeting any process. The purposes of this book are to: 1.Act as an easy to use Kaizen Event reference guide - usable by anyone and easy to understand at a glance 2.Act as a Kaizen Event Planner for any process and for any opportunity identified or problem encountered 3.Act as a single source of truth for learning the principles and completing the deliverables of Kaizen Events Although not exhaustively comprehensive, Process Kaizen should enable readers to identify opportunities, baseline performance data, charter projects, plan and facilitate Kaizen Events, track benefits and report results. You will find every Kaizen Event process, activity and deliverable broken out in detail so you have a clear understanding of the activities and deliverables. Examples are provided so you can see how each deliverable is completed and how they fit together to improve a process.
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About the Author

Phil Kling has spent most of his career improving processes for Fortune 100 companies and has spent 10 years developing the quickest and easiest methods for implementing Kaizen within any industry or organization. Phil is currently a Lean Six Sigma Master Black Belt working in the Pacific Northwest and has worked with such companies as Disney, Apple Computer, Albertson's, McKinstry, and Amazon.com.

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