Series editor's foreword - Gobinda Chowdhury 1. Introduction - Christine Urquhart 2. Approaches to information architecture - Faten Hamad 3. â Taxonomy testing for information architecture - Christine Urquhart 4. The enterprise website and its information structures - Sally Burford 5. Analysing activities, roles and processes - Christine Urquhart and Dina Tbaishat 6. Libraries and organization of library processes - history of operational research, and use of process modelling - Dina Tbaishat 7. Using RIVA process modelling to study book acquisition in academic libraries - Dina Tbaishat 8. Workflow analysis and process mapping in US academic libraries - Christine Urquhart 9. A Theoretical framework for designing and evaluating semi-structured document triage interfaces - Fernando Loizides and Aekaterini Mavri 10. Resource discovery case studies - Karen Colbron and Christine Urquhart 11. Increasing social connection through a Community of Practice inspired design - Catherine M. Burns and Adam Euerby 12. Methods for studying information provision, networking and communication in patient support groups - Cristina Vasilica and Paula Ormandy 13. Health information systems: clinical data capture and document architecture - Faten Hamad 14. Producing systematic reviews and getting evidence to the clinician - Faten Hamad
Christine Urquhart was a full-time member of staff in the Department of Information Studies, Aberystwyth University. Since retiring from full-time teaching she has continued to pursue her research interests. Dr Faten Hamad is an Assistant Professor in the Library and Information Science Department, University of Jordan. Dr Dina Tbaishat is an Assistant Professor at the University of Jordan, Library and Information Science Department. Alison Yeoman was formerly a Research Officer in the Department of Information Studies, Aberystwyth University and is now an independent researcher. With contributions from: Sally Burford, Catherine M. Burns, Karen Colbron, Adam Euerby, Fernando Loizides, Aekaterini Mavri, Paula Ormandy and Cristina Vasilica.