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Product Creation


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Table of Contents

Contents In Gratitude Preface 1 A Briefing: The Landscape for Cultivating New Products 2 How to Excel at Product Development 3 Manufacturing Strategy: The Other Half of Concurrent Engineering 4 Systems: Making Information Technology Work 5 Leadership: Form Follows Culture 6 Long Live the Customer! 7 Quality Really Counts! 8 Operations: If You Can't Measure It, You Can't Manage It! 9 Caveat Venditor - Beware of (Their) Lawyers! 10 Harnessing Your R&D and Emerging Technologies References Index About the Author

About the Author

Philip H. Francis is currently a Managing Partner for Management Consulting at Mascon Information Technologies. Prior to that, he was Director of Advanced Manufacturing Technology at Motorola and Chief Technology Officer at Schneider Electric (Square D) and an executive officer at AT&T. While working at the Southwest Research Institute in engineering research, he published more than seventy articles in technical journals and wrote the first book on R&D management. He also served as a Professor and Chair at Illinois Institute of Technology.


Dr. James E. Ashton

President, Ashton & AssociatesA readable, usable guide that emphasizes the process of product creation, and the broad, companywide involvement and considerations necessary for success. Excellent coverage, with many helpful suggestions, and many useful analogies and anecdotes.

Jerre Stead

Retired Chairman and CEO, Square D Company and Honeywell/Phillips Medical Electronics Corp.An excellent roadmap for engineering and/or business executives. I would love to have had this book in my toolkit years ago.

Richard McCormack

Editor and Publisher, "Manufacturing News"A Herculean task...."Product Creation" is a whole lot more than an engineer's guide to developing new products. It is required reading for every division of every company wanting to survive and thrive in the twenty-first century. "Product Creation" is the best business book I've read in years, and I've read a lot. Francis is a virtuoso in writing about the essential ingredients for business success. This is the one business book every executive should read this year.

William White

Professor of Industrial Engineering, Northwestern University, and former CEO, Bell & HowellFrom TQM to knowledge management -- using the metaphor of the waterwheel, Francis explains them all and gives you ideas on the best use of each technique. I would recommend "Product Creation" to anyone who is involved in new product development from a "greenhorn" manager to a CEO.

Kwan Rim

Chairman, Samsung Advanced Institute of Technology

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