Now Australia's Biggest Toy Shop

Shop over 1.5 Million Toys in our Huge New Range

Professional Discretion in Welfare Services


Product Description
Product Details

Table of Contents

Contents: Introduction; The street-level bureaucracy perspective and discretion; Social services - street-level bureaucracies?; Management and professionals: arguments and perspectives on discretion; Researching discretion: the case study outlined; 'Managers' - are they all the same?; Senior managers and the remote control of practice; Local managers and practitioners: conflict or collaboration in supervision?; Conclusion: the dynamics of discretion; Appendix; Bibliography; Index.

About the Author

Tony Evans (CQSW, PQSW, BA, MA, MSc, PhD) Royal Holloway, University of London, UK. He has previously taught at the University of York, Oxford Brookes University, and the University of Southampton. Before going into academic life, he practised as a social worker in mental health and community care and subsequently in forensic social work in the health service.


'This is both an extremely important and timely book. Our understanding of discretion is absolutely necessary to our understanding of professional practice in contemporary times. Every researcher who genuinely wants to appreciate the complexities of professional practice needs to read this book. It is written with the author's characteristic combination of clarity and sophistication. I recommend it wholeheartedly.' Jan Fook, South West London Academic Network (Royal Holloway University of London, St Georges University of London and Kingston University), UK 'Tony Evans provides a convincing analysis of the key central issues in contemporary policy and practice that swirl around the place and function of professional discretion in welfare services. His critically engaged discussion draws out the complexities that have emerged from the intermingling of managerialism and professional culture. This original, perceptive and stimulating contribution deserves to be widely read.' John Harris, University of Warwick, UK 'The author provides and in-depth and comprehensive review of research on differing current perspectives of professional social work discretion in social services... This book makes a valuable contribution to the development of knowledge about social service organizations with regard to the role and nature of management and its impact on staff conduct and consumer services. The findings of this study have widespread implications for social service organizations around the world... this book forces the reader to think strategically about the nature and context of effective management in social services.' International Journal of Social Welfare 'Professional Discretion in Welfare Services is highly recommendable to anyone who is interested in this complex area of social services organisations... The book can be used in universities as a textbook or as a research resource, but it also provides good reading for managers and practitioners to get a grip over the character of their work and the conditions for their freedom to act in the interest of their clients and users.' European Journal of Social Work

Ask a Question About this Product More...
Write your question below:
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling Professional Discretion in Welfare Services: Beyond Street-Level Bureaucracy on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Item ships from and is sold by Fishpond Retail Limited.
Back to top