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Introduction 1 Part I: Understanding Projects and What You Want to Achieve 5 Chapter 1: Success in Project Management 7 Chapter 2: Thinking Through the Life of Your Project 19 Chapter 3: Defining the Scope and Producing a Business Case 35 Chapter 4: Knowing Your Project's Stakeholders 53 Part II: Planning Time: Determining What, When and How Much 71 Chapter 5: Planning with Deliverables First 73 Chapter 6: Planning the Activities 95 Chapter 7: Looking At Staff Resources 127 Chapter 8: Planning for Other Resources and Developing the Budget 149 Chapter 9: Planning at Different Times and Levels 163 Chapter 10: Venturing into the Unknown: Dealing with Risk and Uncertainty 173 Part III: Putting Your Management Team Together 197 Chapter 11: Organising the Project 199 Chapter 12: Working With Teams and Specialists 217 Chapter 13: Being an Effective Leader 237 Part IV: Steering the Project to Success 251 Chapter 14: Tracking Progress and Staying in Control 253 Chapter 15: Keeping Everyone Informed 279 Chapter 16: Bringing Your Project to Closure 299 Part V: Taking Your Project Management to the Next Level 313 Chapter 17: Managing Multiple Projects 315 Chapter 18: Using Technology to Up Your Game 325 Chapter 19: Monitoring Project Performance with Earned Value Management 339 Chapter 20: Project Governance and Why It's Really Important 349 Chapter 21: ISO 21500:2012 361 Part VI: The Part of Tens 369 Chapter 22: Ten Questions to Ask Yourself as You Plan Your Project 371 Chapter 23: Ten Tips for Writing a Convincing Business Case 377 Chapter 24: Ten Tips for Being a Better Project Manager 383 Index 387
Nick Graham is Founder and Director of Inspirandum Ltd, a consultancy and training firm. His consultancy work has ranged from helping plan complex projects to advising top managers on how to implement project and project governance approaches.