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A Project Manager's Book of Tools and Techniques
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Table of Contents

Acknowledgments Introduction Part 1 Data Gathering 1.0 Data Gathering Techniques 1.1 Benchmarking 1.2 Brainstorming 1.3 Checksheets 1.4 Checklists 1.5 Focus Groups 1.6 Statistical Sampling Part 2 Data Analysis 2.0 Data Analysis Techniques 2.1 Alternative Analysis 2.2 Cost Benefit Analysis 2.3 Cost of Quality 2.4 Decision Tree 2.5 Earned Value Analysis 2.6 Influence Diagrams 2.7 Make or Buy Analysis 2.8 Performance Indexes 2.9 Regression Analysis 2.10 Reserve Analysis 2.11 Root Cause Analysis 2.12 Sensitivity Analysis 2.13 Stakeholder Analysis 2.14 SWOT Analysis 2.15 Technical Performance Analysis 2.16 Variance Analysis 2.17 What if Analysis Part Three Data Representation 3.0 Data Representation Techniques 3.1 Cause and Effect 3.2 Control Charts 3.3 Flow Charts 3.4 Histograms 3.5 Logical Data Model 3.6 Mind Mapping 3.7 P x I Matrix 3.8 Resource Breakdown Structure 3.9 Responsibility Assignment Matrix 3.10 Scatter Diagrams 3.11 Stakeholder Mapping Part Four Estimating 4.0 Estimating Techniques 4.1 Analogous Estimating 4.2 Bottom Up Estimating 4.3 Estimate at Completion 4.4 Estimate to Complete 4.5 Parametric Estimating 4.6 To Complete Performance Index 4.7 Three Point Estimating 4.8 Variance at Completion Part Five Interpersonal and Team Skills 5.0 Interpersonal and Team Skills 5.1 Conflict Management 5.2 Decision Making 5.3 Nominal Group Technique 5.4 Problem Solving Part Six Other 6.0 Other 6.1 Context Diagram 6.2 Critical Path Method 6.3 Funding Limit Reconciliation 6.4 Inspection 6.5 Leads and Lags 6.6 Precedence Diagramming Method 6.7 Prompt Lists 6.8 Prototypes 6.9 Resource Optimization 6.10 Rolling Wave Planning 6.11 Schedule Compression Index

About the Author

CYNTHIA SNYDER DIONISIO, Project Management Consultant, Issaquah, Washington, USA Ms. Snyder Dionisio is a well-known project management consultant. She acted as the project manager for the team that created PMI's PMBOK (R) Guide Sixth Edition, has authored six books related to project management and is the lead instructor for Wiley Efficient Learning's Project Management Professional (PMP) (R) Exam Review Course. Ms. Snyder Dionisio has experience in training for the corporate, public sector, and academic environment. She is a Project Management Professional (PMP) (R) certified professional and earned her Master of Business Administration degree from Pepperdine University. She has also earned certifications as an Earned Value Professional (EVP) and is Certified by Microsoft on MS Project 2013.

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