List of Tables, Figures, and Photos Preface 1. Public Administration: An Indispensable Part of Society 2. Organizational Theory and Management 3. Managing Human Resources 4. Public Decision-Making 5. Politics and Public Administration 6. Intergovernmental Relations 7. Public Performance 8. Program Evaluation 9. Public Budgeting 10. Public-Sector Leadership 11. Ethics and Public Administration 12. Technology and Public Administration 13. Public Service and Popular Culture 14. The Future of Public Administration Index
Marc Holzer (PhD, University of Michigan) is Founding Dean of the School of Public Affairs and Administration and Board of Governors Distinguished Professor of Public Affairs and Administration at Rutgers University-Newark. He is a Fellow of the National Academy of Public Administration and of the World Academy of Productivity Science.Dr. Holzer has directed the National Center for Public Performance, and he is the founder and editor-in-chief of the journals Public Performance and Management Review and Public Voices as well as the co-founder/co-editor of Chinese Public Administration Review. Richard W. Schwester (PhD, Rutgers University) is Associate Professor of Public Management at John Jay College of Criminal Justice (CUNY). His research centers on the use of technology in government, inter-local shared services, and police and emergency service delivery models. Professor Schwester is editor of the Handbook of Critical Incident Analysis (Routledge, 2012) and co-author of Public Administration in a Globalized World (2014).
"This remarkable introductory book on public administration is undoubtedly the most current in the field, not only in terms of content, but also in terms of presentation. Despite the quantity of visual and sidebar material, the text flows beautifully, engaging students but maintaining more than enough structure for them to follow the logic of each chapter. This volume sets a new standard, not only for introductory textbooks, but for all textbooks in the field." -Montgomery Van Wart, California State University, San Bernardino "Holzer & Schwester provide a comprehensive introduction to public administration, grounded in the practice of public administration and directed towards applied management for the betterment of society." -Aaron Wachhaus, University of Baltimore "Professors Holzer and Schwester have produced a comprehensive and engaging textbook that will serve as a wonderful resource for students of public administration. The content is rooted in historically important theories of public administration while at the same time highlighting contemporary issues of governance that generate interest and dialogue. Chapters on leadership, ethics, performance, budgeting, and public service encourage intense reflection on the present and challenge students to think about the future of public service with an eye towards substantive improvement." -Alexander C. Henderson, Long Island University "This new edition of Public Administration: An Introduction provides those new to public administration with a comprehensive and engaging introduction to a variety of foundational and contemporary topics in public administration. The artwork, chapter exercises, and links to case studies help students easily grasp the main themes of each chapter, gain insight into public administration issues, and understand the practical application of different theories discussed in the text. This text is valuable for instructors, providing useful teaching tools that contain chapter outlines, PowerPoints, and chapter quizzes, as well as other useful video and web resources." -Taehee Kim, University of Hawaii