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Dedication. Introduction. An overview of audits. What is a quality audit? Why audit? The audit maze. Audit boundaries. Audit personnel. Auditor qualifications. Audit activities. The audit plan. Working methods. Guiding the audit. On-site procedure. Reporting the audit. Problems during the audit. Finished? Special cases? Managing an audit programme. Product auditing. Economical auditing. Auditing at the end of the road. Auditing in the ISO 9000 environment. References/bibliography.
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