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Quality
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New or Used: 3 copies from $130.63
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Table of Contents

I. SETTING THE STAGE 1. Quality Basics 2. Quality Advocates and Quality Management 3. Quality Improvement: Problem Solving II. CONTROL CHARTS FOR VARIABLES 4. Statistics 5. Variable Control Charts 6. Process Capability 7. Other Variable Control Charts III. CONTROL CHARTS FOR ATTRIBUTES 8. Probability 9. Control Charts for Attributes IV. EXPANDING THE SCOPE OF QUALITY 10. Reliability 11. Quality Costs 12. Product Liability 13. Quality Systems: ISO 9000, Supplier Certification, and the Malcolm Baldrige Award 14. Benchmarking and Auditing Appendices Glossary Answers to Selected Problems Bibliography Index

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