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Quality Management for Organizations Using Lean Six Sigma Techniques
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Table of Contents

Modern Quality and Lean Six Sigma Overview Overview of Modern Quality Quality Gurus and Philosophies Quality Awards and Standards Six Sigma without Lean Lean Deciding on Firm Qualities and Lean Six Sigma Initiatives The Cost Approaches and Engineering Economics of Six Sigma Projects Lean Six Sigma and Firm Performance: A Managerial Perspective Benchmarking High-Performing Six Sigma Companies Appendix A: Developing an Instrument for Measuring Six Sigma Implementation Appendix B: Six Sigma Deployment Success According to Shareholder Value Chapter 10 Six Sigma and HR: Getting the Right Talent and Industrial Engineers in Key Six Sigma Roles Appendix A: Quality Control Measurement of an Engineering Productivity Index Appendix B: The Value of Industrial Engineers in Lean Six Sigma Organizations The Science and Engineering of Lean Six Sigma LSS Process, Steps, Tools, and Statistics Fundamental Statistics and Basic Quality Tools Define: Identifying and Organizing Six Sigma Projects for Success Measure: Identifying Obtainable Data for Realistic Use Analyze: Evaluating Data to Determine Root Causes Improve: Utilizing Data to Predict Implementation Success Control: Using Data to Maintain Success Lean Integration into DMAIC Nontraditional Tools for LSS: Work Measurement and Time Studies DFSS Methods and Uses for Product and Process and Research Development Appendix A: Using Design for Six Sigma-To Develop Real-World Testing Appendix B: A Framework for Effective Six Sigma Implementation Applying and Using Lean Six Sigma Using Six Sigma to Evaluate Radio Frequency Technologies at NASA Using Six Sigma to Evaluate Automatic Identification Technologies to Optimize Broken Case Warehousing Operations Using Six Sigma to Implement RFID Automation at an Automotive Plant Using Six Sigma to Evaluate Using Automated Inventory Tracking to Reduce in Processing Food Product Shortages at an International Food Processing Plant Using Six Sigma to Improve Trucking Using Six Sigma Logistics to Optimize a City's Supply Chain Inventory Supplies Nontraditional Lean Six Sigma and Modern Quality Trends Lean Six Sigma Certification and Belt Levels Lean Six Sigma Practitioners, Consultants, and Vendors Six Sigma Project Management: What to Do after the Six Sigma Sponsorship Phase

Reviews

... an excellent discussion of Lean Six Sigma techniques for students and practitioners; it gives readers an in depth history and process improvement methodology to learn and apply quality initiatives. ... very novel in that it compares six sigma with and without a lean manufacturing approach; this comparison will allow readers to better understand and select the most appropriate implementation method for lean six sigma in their organizations. -Matthew Franchetti, The University of Toledo ... a must have for all industry professionals that want to implement Lean Six Sigma. I will not only have the book on my shelf, but will use it as a reference guide over and over when needing to refer to particular tools and techniques for Lean Six Sigma. The authors were extremely thorough in the topics they covered and did not miss any tools. The methodology is straight forward and makes Lean Six Sigma an easy fundamental element in one's profession. -Tina Kanti Agustiady, Philips Healthcare ... integrates quality concepts, definitions, philosophies and methodologies in a straight-forward manner to help the practitioner and student better understand how to synthesize the often conflicting tools and techniques in the quality field within the Lean Six Sigma body of knowledge. ... The book brings a refreshingly new perspective and incorporates many topics that have not been discussed in other textbooks related to Six Sigma, such as, getting the right talent pool, prioritizing and integrating six sigma projects with the organization's strategies, providing financial justification of six sigma projects, work measurement, and integration to the various quality tools, methods, philosophies and quality award programs. --Sandra L. Furterer, Southern Polytechnic State University, Marietta, Georgia "This is an incredibly useful text. This book is very easy to read and applicable for the novice to the advanced interested in Lean Six Sigma. The level of detail and explanations make it appropriate for anyone wanting to realize the benefits of or champion Lean Six Sigma in their own company." -Beth Cudney, Missouri University of Science and Technology

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