MAKING SENSE OF ORGANIZATIONS. Introduction: The Power of Reframing. Simple Ideas, Complex Organizations. THE STRUCTURAL FRAME. Getting Organized. Structuring and Restructuring. Organizing Groups and Teams. THE HUMAN RESOURCE FRAME. People and Organizations. Human Resource Frame in Action. Groups and Interpersonal. THE POLITICAL FRAME. Power, Conflict, and Coalitions. The Manager as Politician. Organizations as Political Arenas and Political Agents. THE SYMBOLIC FRAME. Organizational Culture and Symbols. The Organization as Theater. Organizational Culture in Action. IMPROVING LEADERSHIP PRACTICE. Integrating Frames for Effective Practice. Reframing in Action: The Power of Scenarios. Choosing a Frame. Reframing Change: Training and Alignment. Reframing Leadership. Leaders as Architects and Catalysts. Leaders as Advocates and Prophets. Epilogue: Artistry, Choice, and Leadership.
LEE G. BOLMAN and TERRENCE E. DEAL are the bestselling authors of Leading with Soul. Bolman holds the Marion Bloch Chair in Leadership at the Bloch School of Business, University of Missouri, Kansas City. He lives in Kansas City, Missouri. Deal is a professor of education at Vanderbilt's Peabody College. He lives in Nashville, Tennessee.
Revised and updated for the first time, this business classic with more than 100,000 copies of its first edition in print is a "literate and practical guide to our organizational lives." (Warrren Bennis)