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SAP Success Factors Recruiting and Onboarding


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Find, hire, and onboard new talent with SAP SuccessFactors. Implement Recruiting Marketing (RMK), Recruiting Management (RMC), and Onboarding (ONB) in your HR landscape. Apply best practices for successful talent acquisition projects.

Table of Contents

  • Preface
  • Who This Book Is For
  • How This Book Is Organized
  • Acknowledgments
  • Introduction to Talent Acquisition
  • Recruiting at a Glance
  • Employee Onboarding at a Glance
  • Recruiting and Onboarding within SAP SuccessFactors
  • Summary
  • SAP SuccessFactors Recruiting
  • Recruiting Overview
  • Initiating and Advertising the Opening
  • Finding and Dispositioning Candidates
  • Optimizing the Recruiting Experience
  • Candidate Features
  • Recruiter Features
  • Administrator Features
  • Summary
  • Initiating and Advertising an Opening
  • Requisition Template, Statuses, and Field-Level Permissions
  • Requisition Workflow and Operators
  • Populating Data onto the Requisition
  • Creating a Requisition from an Open Position
  • Prescreening Questions
  • Advertising the Opening
  • Summary
  • Candidate Experience
  • Internal Candidate Experience
  • Talent Communities
  • Candidate Business Card and Profile
  • Responsive Design and Mobile Apply
  • Job Search Options
  • Language Translations
  • Summary
  • Finding and Dispositioning Candidates
  • Candidate Profile
  • Application
  • Using the Candidate Workbench
  • Evaluating Candidates through the Talent Pipeline
  • Scheduling Interviews
  • Documenting Interview Feedback
  • Approving an Offer and Managing Offer Letters
  • Conducting a Candidate Search
  • Summary
  • Additional Recruiting Management Features
  • Employee Referral
  • Data Privacy and Data Retention Management
  • Working with Agencies via the Agency Portal
  • Using Job Profile Builder with Recruiting
  • Competency Management in Recruiting
  • Summary
  • Reporting on Recruiting Data
  • Ad Hoc Reporting
  • Reporting in Online Report Designer
  • Tile-Based Dashboards
  • Business Intelligence and Reporting Tool
  • Standard Reporting for OFCCP and VETS-100
  • Summary
  • Recruiter Experience
  • Recruiting User Feature Review
  • Recruiting Marketing Dashboard
  • Summary
  • Recruiting Management Admin Features
  • Manage Recruiting Settings
  • Email Templates
  • Offer Letter Templates
  • Edit Applicant Status Configuration
  • Question Libraries
  • Managing Duplicate Candidates
  • Reassigning Job Requisitions
  • Agency Portal
  • Employee Referral Program
  • Managing Recruiting Groups
  • Job Posting Headers and Footers
  • Manage Custom Help Text
  • Manage Documents
  • Miscellaneous Administrative Features
  • Summary
  • System Notifications and Email Options
  • System Email Notifications
  • Recruiting Email Templates
  • Implementing Email Triggers
  • Communicating to Recruiting Operators and Candidates via the Candidate Pipeline
  • Offer Letters
  • Summary
  • Implementing Recruiting Management
  • Laying the Foundation: Project Planning
  • Roles and Responsibilities
  • Implementation Methodology and Time Line
  • Recruiting Configuration Workbooks
  • Summary
  • Implementing Recruiting Marketing
  • Customized Recruiting Marketing Site Implementation Using SAP Technical Services
  • Career Site Builder Implementation
  • Summary
  • Recruiting Data Migration
  • Data Migration Considerations
  • Migrating Recruiting Entities
  • Setting Up the Jobs in Provisioning
  • Data Migration Considerations and Best Practices
  • Summary
  • Language Translations
  • Language Packs and Recruiting Languages
  • Language Translations in Recruiting
  • How Recruiting Elements Are Translated
  • Other Considerations
  • Summary
  • Integrating Recruiting with Employee Central and SAP ERP HCM
  • Employee Central Position Management and Recruiting Integration
  • SAP ERP HCM and Recruiting Integration
  • Summary
  • Integrating Recruiting with Third-Party Vendors
  • LinkedIn for Candidate Profile/Application Completion
  • eQuest Integration
  • Background Check with First Advantage
  • Assessment Integration: PeopleAnswers and SHL
  • DocuSign for Electronic Signature
  • Summary
  • SAP SuccessFactors Onboarding
  • Onboarding Overview
  • The SAP SuccessFactors Approach to Onboarding
  • The New Hire Experience and Team Collaboration
  • Hiring Manager Experience
  • Delivered Forms versus Custom Panels
  • Administrative Functionality
  • Summary
  • Onboarding Processes
  • Onboarding
  • Offboarding
  • Crossboarding
  • Default Process Steps
  • Summary
  • Onboarding Administrative Features
  • SAP SuccessFactors Admin Center
  • Onboarding Super Admin
  • Onboarding Dashboard
  • Work Queue Refresh
  • Employee Portal
  • User Login Access
  • Summary
  • Implementing Onboarding
  • Onboarding Process Definition
  • Implementation Roles and Responsibilities
  • Corporate Structure
  • Working with Panels and Forms
  • Key Project Milestones and Time Lines
  • Testing Onboarding
  • Summary
  • Integrating Recruiting with Onboarding
  • Setting Up the Integration in Provisioning and Configuration
  • Mapping between Recruiting and Onboarding
  • Summary
  • Onboarding Integration with Employee Central and SAP ERP HCM
  • Integrating Onboarding with Employee Central
  • Onboarding Integration with SAP ERP HCM
  • Summary
  • Appendices

About the Author

Amy Grubb is a founder and principal at Cloud Consulting Partners, Inc., an SAP/SuccessFactors reseller and consulting partner and full-service HCM consultancy focused on implementing cloud solutions. She has consulted in the HCM space for more than 15 years, spending 8 years in Deloitte's Human Capital Management practice. Amy has implemented the SuccessFactors suite since 2007 and implemented SAP HCM on-premise solutions for many years. She holds three SuccessFactors consultant certifications in Align & Perform, Talent Sourcing, and Talent Management. She currently teaches Mastery Courses for SAP Education including Recruiting Management Mastery Succession Mastery and Performance, and Goal Management Mastery. Amy has implemented numerous modules within SuccessFactors, including Performance and Goal Management, Succession Planning, CDP, Recruiting, Compensation, and Learning for clients globally. Her experience with LMS dates to 2000, and she has implemented every market-leading LMS, including Plateau. She is an expert in Learning business processes and best practices and led the development of LearningPrint for Saba while at Deloitte.

Kim Lessley is a cofounder and principal consultant at Ingram Talent. Kim began her career at SAP as a translator and moved into HCM solution management in 2000; these days, her focus at Ingram Talent is on the recruiting modules of SAP SuccessFactors.

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