Table of Contents

1. Introduction. 2. Your Role as a Leader. 3. Alignment between Rules and Reality. 4. Effective Workplace Innovations. 5. Staying Safe. 6. What To Do A When Things go Wrong. 7. Taking Action. 8. References.

About the Author

Robert J. de Boer MSc Ph.D. (1965) was trained as an aerospace engineer at Delft University of Technology. He majored in man-machine systems and graduated cum laude in 1988 on the thresholds of the vestibular organ. After gaining experience in line management and consulting he joined Fokker Technologies in 1999. Here he was asked to develop the Program Management methodology for Fokker in compliance with aerospace requirements, as a prerequisite for Fokker to participate in the A380 program. This led to the appointment as the Director of Engineering in 2002. In this role, he supported and guided an increasing number of engineers (up to 300) occupied in a large number of new design projects across the globe.

These experiences inspired his current scientific interest in team collaboration and safety, culminating in a Ph.D. (achieved in May 2012) at the Delft University of Technology. From 2009 to 2018, he was appointed as Professor of Aviation Engineering at the Amsterdam University of Applied Science (AUAS). In this role, he executed research in the field of aviation, with a focus on Human Factors & safety, maintenance process improvement, and condition monitoring. He is currently the Director of the Amsterdam Campus for Northumbria University. In this newly created role, he is responsible for the start-up of the Amsterdam campus and its growth to ~ 500 students of all levels (doctorates, masters, bachelors) in the coming few years, and combining this with safety research and consultancy. He has supported organizations such as OKG (nuclear, Sweden), Mersey Care NHS Foundation Trust (health care, UK), Shell, BP, Exxon Mobile, Neptune (oil & gas industry, global), Luton Airport, Lufthansa Technic, Thai Airways International, KLM, EASA, TUI aviation, the Dutch armed forces, Dutch railways, and the Dutch road authority.