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I. Loss Prevention The Objective for Security and Safety Disaster Defined Loss Prevention: Safety and Security Defined The Role of the Loss-Prevention Manager The Necessary Attributes of a Loss-Prevention Manager The Emergency Procedure Plan Emergency Planning The Emergency Response Team Protective and Emergency Equipment In Summary II. Specific Threats and Emergencies Threat Assessment Critical Business Threats That Cause Emergency Situations Terrorism Terrorism Defined Public Awareness Combating Terrorism Assessment Types of Terrorist Incidents Targets of the Terrorist Weapons of Mass Destruction of the First Class Threat of an ABC Attack Atomic (Nuclear and Radiological) Attack Biological Attack Chemical Attack Weapons of Mass Destruction of the Second Class Bombs, Bomb Types, and Their Effectiveness Public Awareness Assessment Bombs and Bomb Threats The Warning Building Explosion Threat Analysis Suspicious Packages and Mailings Evacuations Claimed Responsibility for the Detonation of the Device Other Serious Emergencies That Can Become a Disaster Sabotage Industrial Espionage Computer Theft and Sabotage Emergence of Cyber Terrorism Cyber Criminal and Terrorist Activity The Protection of Proprietary Information IT Security Intellectual Property - Intrusion and Safety Precautions: Patents, Trademarks, Copyright, and Trade Secrets Protection from Loss The Four Deadly Security Sins III. Natural, Accidental, and Intentional Occurrences Man-Made Disasters and Catastrophes Haphazard and Unplanned Disasters Natural and Common Environmental Occurrences Pandemic Earthquakes and Volcanic Eruption Tornadoes Hurricanes Excessive Rain, Snow, and Blizzards Coastal Flooding Global Warming Accidental, Intentional, or Unintentional Acts Wildfire Fire: Natural, Accidental, and Arson Gas Leaks Chemical Spills Human Events Public Events Accidental Occurrences and Medical Emergencies Infectious and Health Hazards Bloodborne Pathogens Hazards in the Workplace Hazardous Materials Chemical and Toxic Spills Prevention Fire Science and Fire Classification Fire Science and Classification Defined Fire Emergency The Effect of Fire upon People The Fire Command Station Fire Extinguishers and Hardware Fire Strategy and Training Fire Safety Procedures and Guidelines The Fire Safety Director Assignment and Responsibilities of Safety Personnel IV. The Disaster Management Process Introduction Business Disruption Command Structure Operational Objectives Disaster Preparedness Considerations Pre-Incident Planning and Assignment of Responsibility Disaster Management of the Incident Identification and Evaluation Outline for Risk Determination and Evaluation Training Assessment Drills and Inspections Response and Control of the Incident The Response Process The Stabilization Process Considerations and Post Planning Recovery and Restoration of Services The ANSIR Program National Security Threat List Larceny and Liability Concerns during Emergencies The Media: Cautions and Controls V. Terrorism and Violence Control and Prevention Violence in the Workplace Workplace Violence Defined OSHA Categories of Violence Workplace Violence: A Perspective Specific Acts of Violence Effect of Violence on the Workplace Causes of Violence Characteristics of Persons Who Commit Acts of Violence in the Workplace Abnormal Behavior Evaluating the Threat Increasing the Level of Safety in the Workplace Legal Pitfalls and Responsibilities Policies and Procedures The Documentation of Poor Performance or Abnormal Behavior The Responsibility of the Loss-Prevention Department Investigation, Evaluation, and Documentation Records and Reports Strikes Defined Picket Actions: Lawful and Unlawful Accepted Business Practices Civil Disturbances Building Security and Access Control Prevention Strategies VI. Familiarization with Criminal and Civil Litigation Introduction Awareness The Application of Criminal or Civil Law Criminal Law Criminal Liability Liability of Corporations Civil Law The Question of Foreseeability Civil Liability Basis for the Lawsuit Liability Contemplated Criminal and Civil Liability and its Effect on Loss-Prevention Personnel Premises Liability The Question of Security Negligence The Invitee The Licensee The Trespasser Vicarious Liability Defined Defense by a Company in a Lawsuit Product Liability Product Liability Defined Contractual Liability Contract Law The Criminal and Civil Litigation Process Pre-Litigation Litigation Privacy Rights and Civil Rights Violations Violation of Civil Rights The Civil Rights Act of 1964 The "Color of State Law" Sexual Harassment The Americans with Disability Act (ADA) The Invasion of Privacy and Defamation The Right to Privacy Covert Surveillance Wiretaps and Telephone Recordings Defamation: Libel and Slander Lawful Search of the Person Employee Searches Incident Investigation Control of the Scene Accident Investigation and Insurance Fraud Appendix A Emergency Procedures - Summarized Basics of Disaster Management Civil Disorder Procedures Workplace Violence - Mediation and Conflict Resolution Evaluation of Bomb Threat Credibility Bomb Threat Procedures and Search Techniques The Fire Safety Plan - Summarized Atomic, Biological, and Chemical Weapons Defined Environmental Effects Considered Appendix B Training in Security and Safety The Safety Committee The Bloodborne Pathogen Act, Hazard Communication Act, and Hepatitis Clarified Glossary Bibliography Endnotes Epilogue Homeland Security The Homeland Security Advisory System Web Sites
Anthony D. Manley retired from the Nassau County Police Department after twenty-six years as a patrol officer, plainclothes officer, detective investigator, and supervisor. During the last twelve years of police service, Mr. Manley served as a New York State certified police instructor at the police academy, specializing in areas such as management, supervision, and operational standards. Concurrently, during that period, he was assigned to the Departmental Inspection Unit; a specialized squad of administrative officers that conducted detailed examination and analysis, along with internal management and operational audits of all commands within the department, reporting directly to the Commissioner of Police. Since leaving the department, he has several years' experience as a security consultant, including eleven years in contractual and proprietary management and administrative positions in the private retail sector. Moreover, during the period 1992 to 2005, Mr. Manley was a certified New York State Security Guard Instructor, curriculum developer and senior instructor for a large private school specializing in security officer training, disaster management, loss prevention, supervisory and management development and assorted professional and management training programs and seminars. Mr. Manley has earned an Associate Degree (AAS) in Criminal Justice, a Baccalaureate Degree (BA) in Criminal Justice Management, and a Master of Public Administration degree (MPA). Among his affiliation with various active and retired police associations, he also is a Past President of the Retired Police Association of the State of New York, Inc.
"... covers a great breadth of subject matter ... . Starting with a topic familiar to many readers-loss prevention-he moves on to address planning, terrorism, weapons of mass destruction, threats to IT, natural disasters, fires, workplace violence, and the law. ... The visual presentation is professional, with quality materials, such as explanatory tables and illustrations. Almost 100 pages of the book are dedicated to the four appendices containing examples of policies and procedures, training topics, homeland security considerations, and a listing of Web sites. Also included are endnotes, a glossary, bibliography, and index. ... The book provides a broad overview that could be useful to entry-level professionals ... ." -Paul D. Barnard, CPR CISM, Security Manager, U.S. Department of Defense, in Security Management, August 2010 "... the author clearly has a meticulous eye for detail ... the arrangement of his material is extremely logical. This is especially true of the series of appendices, which give step-by-step advice on subjects as diverse as systems for searching buildings for bombs and dealing with violence in the workplace." -Jacky Steemson, in RoSPA Occupational Safety & Health Journal, August 2010 "...provides strategies for preventing or reducing the severity of an incident and initiating immediate and professional responses to reduce the loss of life, injuries, property damage, and liability. It also provides instruction on adequate interaction and cooperation with public safety agencies, local government, and other public and private utility services. The author lays out a system for placing the business or institution back into operation as soon as possible." -ASIS Dynamics, March / April 2010