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Table of Contents

CRITICAL SUCCESS FACTORS. The Cypress and The Stratford. THE STANDARD OF PERFORMANCE. An Open Process: A Way to Become Smarter Commentary. STRATEGIC RESEARCH. Benefits of Personal Involvement. Appendices. References. Index.

Table of Contents

CRITICAL SUCCESS FACTORS. The Cypress and The Stratford. THE STANDARD OF PERFORMANCE. An Open Process: A Way to Become Smarter Commentary. STRATEGIC RESEARCH. Benefits of Personal Involvement. Appendices. References. Index.

Table of Contents

CRITICAL SUCCESS FACTORS. The Cypress and The Stratford. THE STANDARD OF PERFORMANCE. An Open Process: A Way to Become Smarter Commentary. STRATEGIC RESEARCH. Benefits of Personal Involvement. Appendices. References. Index.

About the Author

PHILLIP H. RAISER, MS Arch, is President of The Raiser Organization, a San Francisco Peninsula real estate development, general construction, and property management corporation, expert in managing equity CCRC enterprises through the entire life cycle, from concept to financing, design/build, and marketing. JENNIFER M. RAISER, MBA, is President of Raiser Senior Services, with nationally recognized expertise in CCRC developments and acquisitions, residential service management, and human resource development. JOHN E. HARRIGAN, PhD, is a Professor of Architecture emeritus at Cal Poly-San Luis Obispo, a Fellow of the Human Factors and Ergonomics Society, and senior author of The Executive Architect, also published by Wiley.

PHILLIP H. RAISER, MS Arch, is President of The Raiser Organization, a San Francisco Peninsula real estate development, general construction, and property management corporation, expert in managing equity CCRC enterprises through the entire life cycle, from concept to financing, design/build, and marketing. JENNIFER M. RAISER, MBA, is President of Raiser Senior Services, with nationally recognized expertise in CCRC developments and acquisitions, residential service management, and human resource development. JOHN E. HARRIGAN, PhD, is a Professor of Architecture emeritus at Cal Poly-San Luis Obispo, a Fellow of the Human Factors and Ergonomics Society, and senior author of The Executive Architect, also published by Wiley.

PHILLIP H. RAISER, MS Arch, is President of The Raiser Organization, a San Francisco Peninsula real estate development, general construction, and property management corporation, expert in managing equity CCRC enterprises through the entire life cycle, from concept to financing, design/build, and marketing. JENNIFER M. RAISER, MBA, is President of Raiser Senior Services, with nationally recognized expertise in CCRC developments and acquisitions, residential service management, and human resource development. JOHN E. HARRIGAN, PhD, is a Professor of Architecture emeritus at Cal Poly-San Luis Obispo, a Fellow of the Human Factors and Ergonomics Society, and senior author of The Executive Architect, also published by Wiley.

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