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Contents: Foreword, Jan Schreuder and Alfredo Martinez; Part 1 Understanding Operational Risk: What is operational risk?; Frameworks for managing operational risk; Operational risk management in the corporate structure. Part 2 A Methodology to Manage Operational Risk: Components of an operational risk management framework; Risk and control self assessment (RCSA); Key risk indicators; Risk incident recording and management; Compliance (external and internal); Risk treatment, improvement implementation and tracking; Reporting; Approaches to measuring operational risk. Part 3 Making Operational Risk Management Work: The key to achievihoptonng operational risk management success; Index.
David Tattam is a partner and founder of Protecht Advisory, a specialist risk consulting firm based in Sydney, Australia. He is recognized internationally as a specialist in all facets of risk management and in particular, operational risk management. David has been instrumental in developing Protecht's comprehensive operational risk management methodology and Operational Risk Management and Compliance software (WORMS(TM)). He currently consults to, and trains a range of industries in relation to setting up risk management functions and systems implementation using Protecht's solution. He also developed and delivered operational risk management training globally including developing the in-house ORM training capabilities of a number of major banks. Prior to setting up Protecht, David held roles as the Head of Operations and Risk Management at WestLB Bank and Industrial Bank of Japan in Australia and Senior Manager at PricewaterhouseCoopers. David is an Associate of the Institute of Chartered Accountants in England and Wales, an Associate of the Institute of Chartered Accountants in Australia, and a Fellow of the Financial Services Institute of Australia.