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Show the Value of What You Do


This title will ship upon release.

This title will ship upon release.

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Table of Contents


Introduction: Delivering Success
1. Show the Value Process
2. Why? Start with Impact
3. How? Select the Right Solution
4. What? Expect Success with Objectives
5. How Much? Collect Data along the Way
6. What's It Worth? Analyze the Data
7. So What? Leverage the Results
Conclusion: Making It Work

About the Author

Patti P. Phillips, PhD, is the CEO of the ROI Institute Inc., the leading source of ROI competency building, implementation support, networking, and research. Patti helps organizations implement the ROI Methodology in more than seventy countries around the world. Since 1997, Patti has been a driving force inled the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organizational change. Her work spans the private sector, public sector, nonprofits, and nongovernmental organizations. Jack J. Phillips, Ph.D. is chairman of the ROI Institute Inc. and a world-renowned expert on accountability, measurement, and evaluation. Jack provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than one hundred books, he conducts workshops and presents at conferences throughout the world.


"Patti and Jack have given us a gift with this guide. Starting with the end in mind and never forgetting the 'why' changes the paradigm on how we view, define, and measure success."
-Gina Paone, Leader, Office of Innovation and Change, International Monetary Fund

"As a senior leader in the Army Chaplaincy, applying ROI was critical for me to show the value of our ministry and staff work in caring for our Army. A must-read."
-Chaplain (Brigadier General, Retired) Charles "Ray" Bailey, US Army

"For many years, I used the ROI Methodology in a corporate setting . . . I love the way this book lays out the potential for the same type of demonstrable impact for individual contributors, independent consultants, project managers, practitioners, and entrepreneurs in any setting."
-Rebecca L. Ray, PhD, Executive Vice President, Human Capital, The Conference Board

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