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Six Sigma

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Table of Contents

1. Six Sigma Origins 2. Quality Masters 3. Leadership and Strategic Planning 4. Creating a Customer Focus 5. Teams 6. Project Management 7. Measures and Metrics 8. Problem Solving Using Design, Measure, Analyze, Improve, Control 9. Statistics 10. Variable Control Charts 11. Process Capability 12. Probability 13. Attribute Control Charts 14. Reliability 15. Failure Modes and Effects Analysis 16. Design of Experiments 17. Lean Manufacturing appendix 1: Normal Curve Areas Appendix 2: Factors for Computing Central Lines and Control Limits Appendix 3: Values of t Distribution Appendix 4: Binomial Distribution Appendix 5: Poisson Distribution Appendix 6: Websites for Quality Answers to Selected Problems Bibliography Index

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