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Six Sigma for Sustainability


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Table of Contents

Chapter 1. Developing the Business Case
Chapter 2. Sustainability and the Collaborative Management Model
Chapter 3. The Sustainability Transfer Function
Chapter 4. Sustainability Measurement and Reporting
Chapter 5. Transformational Change and the Power of Teams
Chapter 6. Sustainability and Real Estate
Chapter 7. Six Sigma Sustainability Project Examples
Chapter 8. Design for Six Sigma
Chapter 9. Stakeholder Management
Conclusion: Letters to Tomorrow's Corporate Leaders
Appendix A: Business Case Template and Examples
Appendix B: Sustainability Transfer Function
Appendix C: Sample Energy Conservation Opportunity Evaluation Checklist for an Office Building Assessment
Appendix D: Sample High-Level Process Map for Energy Conservation in an Office Facility
Appendix E: Sample Functional Performance Criteria for Enterprise Carbon Accounting Software

About the Author

Tom McCarty, Six Sigma Master Black Belt, is a Managing Director within the Strategic Consulting group of Jones Lang LaSalle where he leads Six Sigma deployment strategies within the firm and for client engagements. He is the lead author of The Six Sigma Black Belt Handbook, and co-author of Six Sigma Financial Tracking and Reporting. Mr. McCarty's clients include HSBC, United Health Group, Fidelity, Sprint, Agilent, American Electric Power, Starbucks, Motorola, and the U.S. Department of Defense. Michael Jordan is a Senior Vice President and leads Jones Lang LaSalle's Energy and Sustainability Services (ESS) Americas Corporate practice. He has worked with real estate executives at Fortune Global 100 companies to cut costs, manage carbon, and build greener buildings worldwide. Mr. Jordan is a LEED Accredited Professional, a trained facilitator in The Natural Step sustainability framework, and a Six Sigma Master Black Belt. Dan Probst has been in the commercial real estate industry for over thirty years including 23 with Jones Lang LaSalle. He currently serves as Chairman of the global Energy and Sustainability Services practice. He is responsible for developing and delivering products and services to help clients reduce energy costs and their real estate related environmental footprint through innovative portfolio and occupancy strategies, workplace standards, and operating practices. Dan has a Mechanical Engineering degree from Purdue University and an MBA from Indiana University, and is a LEED Accredited Professional.

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