Foreword by Mike Duffy.
Preface.
Preamble.
Models and Methodology.
Basic Principles of HAS Modelling.
Selection of Relevant Systems.
Business Process Re-engineering.
The Consensus Primary Task Model.
CPTMFormulation Using Wider-system Extraction.
CPTMAssembly Using the Enterprise Model.
Application to Training Strategy and HR.
Generic Model Building.
Conclusions.
Appendix 1: The Albion Case.
Appendix 2: Exercises.
Appendix 3: The Development of the United Kingdom's Single Army
Activity Model and Associated Information Needs and its
Relationship to Command and Control.
Appendix 4: An Overview of Soft Systems Methodology.
Appendix 5: Example of Applying Information Analysis Method to
Airspace Control Function.
Appendix 6: Examples of Product to Information Category
Mapping.
References.
Index.
BRIAN WILSON has a background in nuclear power engineering and
control system design. In 1966 he became a founding member of the
Department of Systems Engineering at the University of Lancaster,
where he pursued the application of control principles to
management problem solving.
There he was involved in the development and use of Human Activity
Systems and 'verbs in the imperative' in place of mathematics as
the modelling language for the intellectual processes involved and
maintained particular interest in the application of SSM to
information and organisation-based analysis. This research was
published in Systems: Concepts, methodologies and Applications by
John Wiley Sons.
In 1992 he founded his own consulting company, Brian Wilson
Associates, where he continues to develop and apply his unique
brand of Soft Systems Methodology.
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