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This book provides a tool to help all of us -- from designers of technical systems to users of e-mail -- understand and knowledgeably influence the infrastructures that shape our lives. -- JoAnne Yates, Professor of Communication, Information, and Organization Studies, Sloan School of Management, MIT Sorting Things Out is a brilliant dissection of a fundamental facet of social life. Its analytic comparisons shed new light on familiar problems which plague all the social sciences. -- Howard S. Becker, University of California-Santa Barbara
Geoffrey C. Bowker is Regis and Dianne McKenna Professor and Executive Director of the Center for Science, Technology, and Society at Santa Clara University.
" Sorting Things Out is a brilliant dissection of a fundamental facet ofsocial life. Its analytic comparisons shed new light on familiar problemswhich plague all the social sciences." Howard S. Becker , University of California-Santa Barbara